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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I cannot send emails. Problem has existed for quite some time. I am able to receive emails only.
My main domain (https://berthamagazine.com) is in a complete shambles, and not operating properly. My EPS service is not worth the premium I am paying for it. It needs upgrading (the server does), and I do not have the technical expertise to update the cPanel version or the OS to Linux8, and it can't do either because the absence of one blocks the other. If you expect me to update my domain contract for even one year, you'd better straighten this out. I am out of resources to try to manage this myself, and this is not service on a par with my other hosts.
I like this place because I was with register/web.com and they were far too expensive for my needs, I came here mostly to hang onto domain names. I had a website here but you wanted to charge me far too much so that's gone now, basically I just need domain name renewal, and maybe a 1 page static website to show I own the names.
Since the website changed, I have had difficulty finding the DNS records to make changes. This was not a user-friendly change.
Bluehost is OK when compared to other hosting services but lacks in support.
I hate getting the advertising popup every time I log on.
Even though my card is correct, I got a notice saying it was not.
Every time I go to do anything on your site it is a mess. The other day I got an email saying I need to update my credit card, when I went to do it the page was not functioning. Nothing new.
Not so great. I have issue repeatedly, even loosing access to some tools. And issues are NEVER just a one time things... they just keep on repeating repeating again and again... so not great for something I pay almost 400$ per year.
We get locked out of our account frequently. The fix is slow.
I had a bad experience with this host, and I will never recommend it to anyone next time.
Chaos, I never know which of the many user names to use where
I've been with Bluehost a long time, but lately it seems harder to find the answers I need without an hour on the phone. I am also constantly getting a Dangerous Site notice from Chrome.
You let an employee lock me out of my account by invaldidating the account ownership details. Then your resolution staff took multiple days to restore my access. I should've sued your company but instead I'll be leaving after the current prepaid year is complete. I miss Bluehost before Hostgator's $#*!ty investors bought them out and I regret hedging my business' success on Bluehost.
When logging in, its frustrating seeing a cross sale of products telling me my domain is not protected in big letters and then I have to scroll down at the very bottom to continue on
More difficult to log into the site to edit or check emails. Too many steps, including the same upgrade prompt that one needs to scroll down to find the "No Thanks."
Service is hit and miss- no consistency Website has changed due to Bluehost system changes which caused my website to shift. I got the runaround.
Bluehost locked me out of my own paid account for a week, and required over a dozen phone calls to regain access to my account. The absolute worst customer service and provider out there for hosting.
I am having a lot of trouble getting the page linked to my domain.
Tech team very kind, personable, trying to help but something is amiss with your system. Bad experience with SiteLock renewal--no notification that my service would be dropped; unable to renew without large monthly payment; spent 3 45 minute sessions on the phone, many emails; told could not be processed, told it was...Why on earth would you sell a three-year program without malware protection?
Your login process and update process is a digital Corn maze.
The support is not very good. Takes times and many are not very competent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members