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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Somehow I lost access to my original account with my email address, but it created a staging account under the admin number. It's been a bit confusing.
Used for hosting for several years but at renewal time prices increased significantly and they wouldn't give a better offer. Now that I've changed hosts they have started to offer new hosting plans at 20% of the cost on the renewal so clearly they could have offered it earlier to keep me as a customer. New host also has new features and doesn't charge extra for them. Site downtime has also been a regular problem over the last year with no compensation or explanation
I love the live chat on the front page, easy to get and help me a lot. I am not proffesional at making web sit, some times i have trouble to cover some steps, i love it.
Muchas funciolidades no estan. Por ejemplo, poder crear subdominios, ahora es mas dificil.
Mucha propaganda
You Blue folks really seem to go above and beyond to make me know that your aim is my satisfaction. So I seem to always give 5s on the surveys!
I love the updated security and the affordability of Blue Host
I have had no major issues to date and I have been blogging for over 4 years.
Our website is down for two days now and no update has been given at all after numerous follow-ups in the site chat.
The Price Hike from the first year to the second is a bit much. Otherwise, as good service.
The performance of my website is very slow. Always. Now I'm unable to save edits I make to posts. Also, it appears that my site is blacklisted as UCEPROTECTL3. I've researched this and I found it is because of the webhost. This has prevented a number of people entering my site
The experience has been good so far. I have always received support when needed.
So far I have had a good experience, professional treatment when I had problems and quick resolve.
Your development screens don't make sense to me, can't figure out how to set up the websites and stores that I need. I've done this before, but your stuff seems deliberately obscure so that you can upsell.
Trouble navigating as a beginner. Trying to find the tools to do everything, but everything looks the same.
Someone mess up my account and no-one can fix it... and you people call yourself experts?
Have site issues sometimes, but always gets resolved after I call support.
Easy to navigate and very understandable. Tech support is decent too
The new format is slow and non responsive in getting into Wordpress website.
When I have needed help I have been able to get it.
A little confusing about having to pay 2 bills for one website but maybe I'm ignorant. Also, navigating the website could be easier. A LOT of great info on it, but simple RENEW NOW would be helpful.
So far... I've had to rebuild my site from near scratch because, instead of being told I could simply transfer my existing site using a Wordpress plugin, I was given convoluted and incorrect instructions and an offer to have BH do it for me. Then, I've had an issue (STILL unresolved) of fixing my custom domain emails in iCloud (DKIM record issue) despite reaching out 4 different times for assistance - told 3 times it was fixed, and the latest I was on my own. Beyond those issues, I had been unable to reconnect Jetpack to my site and was only able to fix that due to the kindness of a stranger in a Wordpress.org forum for helping get that repaired. I went directly there simply because there has been very little "support" whenever I reach out to tech support. Plenty of "are you still there?" while I'm typing responses that take more than a couple words to express - can't your people see that I'm typing?! I can see THEY are! I was left a reply *******@bluehostsupport on my forum post, but was merely given a useless link to documentation, which did not resolve my issue, but no further response when I replied it had not worked. So you could say I'm unhappy.
I had difficulty with billing contacted customer service and I am not sure my issues have been resolved.
Locked me out of my account for three days because you decided to change the case sensitivity on your usernames.
Sites been down for 24 hrs, bc of something the customer service did to my site on backend, case has been created and I have to WAIT for someone to reach out to me to resolve the issue?! Can't check status updates. Horrible
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members