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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I have had a tremendous headache trying to add a subdomain. It used to be sooooo easy, but now is a big headache.
Blue host isnt bad but having to use elementor makes it so glitchy and makes the experience very off putting
Getting used to spending time on the site. It's a much more manageable size for me than the last package.
The service has been reliable over the years. It is also reasonably priced, and the website editor is pretty easy to figure out. Technical support rep's have also been skilled at resolving any issues. I just wish there was a better discount for purchasing multiple years at a time.
The tech support rep figured out why the login button was not working.
I paid for services when I signed up and didnt get the access I paid for. I then tried to fix it and didnt get the discount offered upon sign up. I then paid to get help building a website and the woman was not knowledgable beyond reading a script and that was over $150. The service has not been worth the money so far.
It took me 25 minutes to get the 6 digit security code with all the restrictions. I couldn't find a good code until much later. Very annoying. Everything else good.
I sent a mail that was not delivered and there was no error message to indicate that the mail was not sent. I couldn't tell if it was because the attachment was too large.
I don't like being solicited a protection plan everytime I sign in to my website.
I have had more trouble getting this setup and using the email and keeping it working than I probably ever have had with a service. I will soon be finding a different provider. Although your customer service professionals are helpful and knowledgeable, the actual "product" seems to be extremely unreliable and weak.
This platform is difficult to navigate for a newbie. Customer service is unresponsive and tells me "its not their department" everytime I ask for help. All the plugins AND extras and not enough informed service people to answer questions regarding usage.
The customer service is hit or miss with more misses than helpful. My setup is a little weird going through EZOIC for my DNS, but we've had login issues quite often with my editors. I don't like the new ad screen I get every time I login, and would like an easier user experience. When I login, I just want to update my site.
Customer service reps aren't very knowledgeable. I got three different answers from three different people on a topic I was inquiring about, both by chat and phone.
I had several domains on this server and they were blocked and I don't know why and my work stopped (aldlym.com) (altamooh.com)
All works as it should with no fuss, I have been a happy client for 20 years!
The customer support has been such a headache, it's unbelievable how you're still in business. Your services are confusing, login has always been unclear and complicated. The whole Bluehost has been a big uncomplrehensive flawed service business. Please simplify and get properly trained staff in your customer support department.
This is a scam. After 3 months I gained 200 lost 156
Blue host turned auto renew back on when i disanled it. And the site renewed 1 month after expiration.
I FIND YOUR SERVICE TO BE QUITE POOR. You take significant fees for a paid weebly service and then relegate it to the bottom of the Hosting page and prioritise wordpress. You force people logging into their accounts to go through a sales page to get to their control panel. My sites using weebly constantly return 403 errors.
I cannot access my website builder for several weeks, and no one can give me access.
Equal to previous provider for less money. Eventually got FTP to work enough to not use Wordpress and do an old school website.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members