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From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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I have no idea where to find all my settings, the site is completely new and i chekced everywhere and nothing
When things go wrong, the teams are not helpful in sorting it out and it takes a lot of pushing and time on our side to follow up on every little aspect. Not only did you leave us with no website and emails earlier this week due to errors on your side, but we are still waiting to find out why it happened and how we will be compensated appropriately. We lost business due to this and also we wasted so much time pushing to get everything back online - was not a good experience.
Not professional at all form customer services to technical support
My previous billing was lost, cannot access all options from the past, very difficult to navigate and understood the new backend.
I upgrade to Word Press Choice Plan, with 3 websites, I fail to add another one, I contact by online chat many times (I give 5 for all), but still the same, my Domain is ayamin.net (User name: Alayamin), I want to add another domain ruknwalaa.com.
I need some help, this stuff gets so convoluted so quickly its not funny.
Fuxk you $#*!. Ipower was great. I use to just be able to cut, paste, add files very simple. $#*! templets i dont want any
Bluehost takes forever to respond to support inquires. My last issue I waited over 45 minutes to just talk to someone. Earlier today I was on hold online for over 30 minutes and no one came. When I contacted your support with twitter they said to try again. My website is down, I'd love to be able to talk with someone to get it back up. If this continues, my business is gone.
This is the most expensive hosting around Im quitting this year. You guys suck
Thanks for bringing the speed in line with more expensive hosts!
We have had problems with sending and receiving our emails since January 24,2024.
Prices change are not good at all.
But even worse is reducing storage space.
There are still some confusing steps to update, customize, configure and manage the website.
I'm trying to find what I paid in 2023 for web services
Thank you for the support. I hope to add the country of Iraq and adopt Iraqi phone numbers to ensure more safety
I really hate when a place "makes improvements" and things get worse for the customer. The new design is terrible, the important things I need to get to are hidden behind multiple clicks, I have to relearn an interface, I had to enter my same credit card a thousand times to cover all my domains...and every time I use support it takes an hour or two, often over several times, to get anything solved. I've had bizarre billing errors, I've had incorrect or confusing information...it's just a terrible user experience overall. I used to rave about Bluehost 10 years ago, now I am only here out of the "inertia" required to migrate to somewhere else.
Ny website has been down for many days. I called support in Feb. 21. Your response has been unhelpful thusfar.
You need to allow canadian phone numbers to receive text authentication or let us use an authenticator app.
Enjoy the personal support when calling in for assistance. I do not like to use "Chat" or put in a helpdesk ticket. I prefer the personal touch.
I hate wordpress and will be moving away from it. It is archaic and so non-friendly to the average user. Never again will I knowingly choose a Wordpress site builder.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members