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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Easy to log in and get to where I want to go. However, your system is a bit slow getting from one place to another.
I am finding it difficult to navigate updating my posts.
Still trying to learn my way around. I've found other hosting sites simpler to use.
Too many issue:
QUALITY IS DOWNGRADING AND BLUEHOST IS NOT AT ALL CONCERNED ABOUT IT AND ASK TO CONTACT SUPPORT FRO EVEY BUTTON CLICKED.
Please fix the login issue
Please fix the staging site issue
Please fix the profile upfate issue
Please fix the 2AF issue
Price are expensive
Add a feature to unassign the domain for our self
Fix the website migration plugin
Make a article for migrating website manually with zip or tar file
Fix the Builder plugin issue
Fix the PHP version auto update issue
Please fix the payment issue
Add more payment methods (UPI p[ayment for INDIA)
Make interface to check the product price without going to cart
MOST IMPORTANTLY, REDUCT THE CAHT CONCURENCE OF THE AGENTS TO 3 AS 4 IS TOO MUCH AND IT WASTE OUR TIME AND INCREASE THEIRE STRESS.
Poor customer service during tech support request. Difficult to setup/customize site.
I have had an issue with my domain and website that has also affected my business email. I was told it would be resolved in 24-48 hours on thursday 2/22/24 and it has not been corrected, nor have I received an update email. This matter requires immediate attention. Thank you.
I have been trying to contact help phone line due to some questions about my account and cannot get through to anyone. The line picks up and no one answers. I tried 3 times.
High-quality support, somewhat clunky back-end system
Never know fixed any problem I have with my website
I would like to see less ads, especially when going to edit my pages.
I am very new to all of this so it got a bit of getting used to, but I would certainly recommend it.
Trying to get information on my account that I cant seem to get
While the systems have continued to run, we had nearly 2 weeks of issues just trying to get into our own account. Support was virtually worthless and couldn't reset lockout attempts which negatively impacted our business. There seemed to be no escalation path at all. We no longer recommend Bluehost or any related services for customer needs as the potential impact to business is far to risky.
The latest update has dumbed down the interface. There were options in the regular web interface and the advanced control panel that don't exist any more. For example, I cannot find a way to direct an domain to bluehost without fully transferring it and I can not longer configure a catch-all email for a domain. Also, the shared server hosting my email has been flagged causing some of my email to be blocked or undelivered.
The website themes always have errors or cause viruses, ETC. This has been a horrible experience and support never can help me is always suggesting that I spend more money by using a web developer when this site is being advertised as simple.
BlueHost has become the most broken, incompetent hosting environment in the world today. I am in here this morning because I've received an email saying my SiteLock has expired. But because there's no way in the system for me to reactivate that on my own, I have to waste my time by getting on a chat with someone so that they can do it instead.
Whatever it was BlueHost was thinking several months ago when it rebuilt its entire system, it has been a dismal failure. You were once one of the best. Now you're the absolute worst, wasting the time of your clients as if it doesn't matter.
You have two login pages. I go to the hosting log in page put in my correct username and password and am rejected. I am getting REALLY TIRED OF THIS. I saved a previous log in page and it was the only way to get in. Please correct your login issues.
Excellent and enhanced security as well as reliable.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members