Overview
Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.
My Plan comes with the free Cloudfare plan and integration. But all this time it wasn't configured and even when I asked the team since this is your fault so I need free plan for next 6 months as compensation but no satisfied action is taken by customer service team. Now when new subdomain is created the ssl should be configured, one of domain is without SSL and I asked the customer service team to resolve and they said after 48hr its done and nothing is made. Sometimes I get tired of checking and chasing the customer service team.
Spent 30 minutes with someone who did not understand what I needed. She took my number and told me someone was calling me at 9 am central time. 8 am pacific. Nobody did.
The site has been difficult to navigate. Once signed in, the new pages display script only with no options. Trying to update my profile has been a nightmare and is still not correct.
I've hosted my site on Bluehost for over ten years now. The only complaint I have is servers going down and my PHP memory being changed to less when you are doing some server moves.
The worst ever experience. They recommended upgrading our hosting to the PRO, and were told that the downtime will be 1 hour, it has been 2 days and all our websites are down.
System sometimes breakdown and too slow for me to access. However, the service is good. Because of the service, I am still highly recommending to other like me (not technical user). Thank you
Recently I have had trouble with my editing ability. I had to switch to a classic editor and it hasn't been the same experience ever since.
Before this happened it was wonderful though.
I cannot access my site on a daily basis. I'm always told it is because of DDOS attacks and I am getting tired of not being able to access the admin settings.
Stop marketing to me when I log in. I've see your ad every time. I'm not interested! I'm already a customer. Let me accomplish what I need to on my existing domain.
At this point I am not able to edit and the message portal response is slow. Have spent money on something that was supposed to make set up easy and I am frustrated
New Cpanel layout isn't great. Too many steps to get to panel. Feels like I have less individual control over my hosting which is a distinct downgrade from when I started with Bluehost.
Service received faster than expected, this is excellent! Thank you!
I spoke to live chat 4 times to get my domains assigned to my hosting plan. Answers varied and it still hasn't been resolved and had to be escalated - answer still outstanding.
The phone support is terrible, I have a web site that has been down for weeks and still not resolved, they need this, they need that, wait, wait, call, no one speaks english, on and on
Bluehost has been completely unable to connect my website to the Yoast SEO Premium that I paid for through them for weeks. It is really making me not like this service since I am unable to work on my website and every day costs me. Other than that they have been great but this needs to get fixed TODAY.
I like the website and the support usually answers quickly.
I absolutely hate this website and platform. It's not intuitive to navigate and even the simplest tasks become complicated. Also the support team is not helpful.
I made the mistake of purchasing 3 years of hosting from Bluehost at their very high renewal rates. Nine months into the first year the Bluehost server went down for TWO WEEKS and took down my website down with it. I CAN'T allow this happen again so I had to switch to a more reliable hosting service. Because it was after the 30 day refund period, Bluehost kept SEVERAL HUNDRED DOLLARS of my money.
Blue host doesn't integrate with Apple email anymore. Techs on phone don't know and are covering up truth. Lazy. And too many stmp to clean up. And ssl problems
The SSL certificate doesn't stay updated; the customer service is terrible, which I have already complained about, and the tripling in price for the extension is price gouging considering the service is unreliable and terrible.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members