BluehostReviews 21,468

After years of hosting a business website with Bluehost, we decided to move to another provider due to their increasingly outrageous pricing. What should have been a simple and quick transition turned into an absolute nightmare — clearly by design. Here's how their scam works:
1. Deliberate Roadblocks to Leave Their Service
Transferring your site and email from Bluehost should be instant. Instead, they dragged it out for over 3 days, giving vague instructions and throwing up technical hurdles for tasks as basic as getting DNS information. It's like they want to make the process as painful as possible to discourage leaving. 2. Corrupt Backups — Sabotaged Access
Even after successfully initiating a transfer, Bluehost let our hosting expire mid-process. When we attempted to download backups, we discovered the data was corrupted — conveniently after we were no longer "technically" hosted with them. We paid for an extra month just to retrieve it — only to be told it was "permanently deleted." 3. Support is a Maze of Misinformation
I spent hours talking to customer support — who gave me different answers every time, including upsells for more months of access. Their support seems trained not to help, but to wear you down and squeeze more money out of you during a crisis. 4. Bait, Switch, Delete
They knew we were in the middle of a transfer. Rather than assisting, they expired the account, corrupted the backup, and then tried to get us to pay again, only to eventually admit: "Your data is gone." Final Verdict:
Bluehost is not just overpriced — they are actively hostile to their customers. Their platform is built to trap you, then exploit you when you try to leave. If you value your website, your data, or your sanity — do not host with Bluehost.

Very expensive, poor support, excessive downtime. In the last few months my site had been down 4-5 times per week. Support was useless: they were unable to understand the difference between bad response time and a hard down. The usual mantra was "optimize your site". Altogether, a dreadful hosting company.

Absolutely the worst customer service I have ever experienced. My business email was hacked and after 2.5 hours on the phone (most of it while "they checked their resources") and three people later my email still does not work. My website I had with Bluehost had to be taken down because it was riddled with malware. Where is the security on their end? Please don't use this company for any hosting at all. No one there seems to know what they are doing. They really need US based customer service and a lot more training.

Dealing with Bluehost has been an absolute nightmare. Their support staff clearly lacks training and some of them are downright lazy - too lazy to even familiarize themselves with the case they're supposed to be looking at. I was dealing with them non-stop for 2 weeks straight. The first red flag should have been their inability to onboard me and bill me - making me jump through the same hoops over and over again. I got conflicting statements from different Bluehost support staff - and it's always someone different - and they just kept doing things to make the problem worse and worse. Even in the rare event that an issue was diagnosed correctly, it would either be solved for incorrectly, or the solution would itself cause yet another problem. At one point their own employee deleted my websites - turns out the wrong ones despite many assurances - and then another Bluehost employee tried to charge me $49 to recover them. Some nerve! Later on I read that aggressive selling and scammy charges are Bluehost's MO - that's how they make their money as they no longer offer a quality product; in the end, you end up paying the same or higher than you would for a better host, or higher, only now you've lost the hair on your head out of frustration. The scamminess and lack of ethics continues: I confirmed with them upon purchase that they would refund my domain (showed them the exact domain) yet later, after I purchased, they told me that domain is not refundable (even though Bluehost staff had confirmed with me earlier that it was). Then when I told them I want to cancel my entire hosting plan, because I was sick of them, they were all of a sudden able to refund it. At that point I was done with Bluehost and wanted nothing to do with them, asked them to cancel the hosting and the domain, then again somehow the domain became unrefundable... Bluehost is running a low rate grift. I would definitely recommend it to those who want to waste their time and money.

I tried Bluehost for my website, and honestly, it was a frustrating experience. The uptime was inconsistent, and my site had unexpected downtimes. The loading speeds were slower than I expected, which affected my SEO rankings. For the price i expected better performance and reliability. I wouldn't recommend Bluehost if you're serious about website speed and stability.

I'm dropping this review to warn you all: this company is seriously scammy.

My experience with their hosting service was nothing short of a disaster. From day one, my sites suffered from endless loading issues, constant crashes, and customer support that was robotic and utterly unhelpful. I can't recommend their service.

Heads Up: If you're considering Bluehost, keep in mind it's under the same Newfold Digital umbrella as iPage, so the same issues might come along.

Products Used: 3-year hosting service

I have used Bluehost for a while, and while it is decent for beginners, there are a few drawbacks. The pricing is a bit higher than competitors, especially during renewal. Also, the site speed isn't always the best, and customer support can be slow at times.

Blue host is probably great for most of your clients. I was never able to complete my website, or get it to look the way I wanted it to (themes, fonts, etc.)

The first person I spoke with tried to upsell me a product I did not need or want. It took some time to convince him I was not interested. Finally he transferred me and the tech person who helped me with my domain redirect, adding or correcting a DNS record, got me on the right track.

Service has been great for the time we have had it. The email is easy to use and I am able to set it up the way I want it.

Addressed my concerns. They took a while but they did fix the problem

Overall, a good experience with an easy to understand interface, helpful support documents, and great chat support.

It was good. The reason I connect to a contact was because I had to change my financial information.

The experience of changeing my bluehost main email went well.
There is series of email for the notice of change before it finally change is good to notify if my action is actually triggered on my end.

I'm not a IT whizz. But I needed to create the website for my business on a very small budget so I created the site myself. I'm happy with it, I understand it. You tube helped with bits I didn't get at first. Selling is easy. Money is reasonably fast to get to me. Very satisfied

Has everything one would want from a hosting and domain provider

I was unable to link my business email account to my new Galaxy phone. Bluehost staff were able to help me find the correct info and email is working fine again.