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Bluehost

Overview

Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.

service
677
value
93
shipping
34
returns
54
quality
611
This company does not typically respond to reviews
+22
How would you rate Bluehost?
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Illinois
1 review
0 helpful votes
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Excellent!
August 31, 2024

Bluehost provided the best overall experience I have ever had when it comes to establishing a new domain and associated email addresses. The site was extremely easy to use, and the customer service team was incredibly helpful in answering my questions and helping me resolve a technical issue (an issue that was all my doing by the way).

I highly recommend Bluehost to all of my friends, family and anyone looking for a better overall experience!

Date of experience: August 21, 2024
Kentucky
1 review
0 helpful votes
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Helpful
October 6, 2024

Joe was very helpful, he was clear and offered relative advice to help me get my website up. He also followed up with an email so I can easily follow through on what he recommended.

Date of experience: September 26, 2024
New York
1 review
0 helpful votes
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Finally after 8 months of %ell, a rep knew what he was doing and hopefully solved the issues with knowledge, grace & kindness! Overall, this company's tech problems and poor customer service are a very real problem.

Date of experience: June 25, 2024
Florida
1 review
0 helpful votes
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The issue was resolved
August 22, 2024

It took long to find the receipt in question. It did not appear on my Blue Host dashboard (so I thought it was a scam), and in general, I discovered months later I was being charged (a small amount) for a product I did not request. Yes, I know it is a very common (questionable) practice and you must uncheck anything you don't need before placing an order.

Date of experience: August 12, 2024
Australia
1 review
1 helpful vote
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Not great customer support
April 14, 2024
Updated review

Not great customer support. Keep getting error messages about by SSL, which seems to be fine when checking elsewhere. The wrong email address is connected with the account on your end, but you won't seem to fix it.

Date of experience: April 4, 2024

I'm unable to access my website and it keeps crashing...
September 10, 2022
Previous review

I'm unable to access my website and it keeps crashing as it loads. It's supposed to be connected to WordPress but I can't actually get in. Images are breaking whenever I do try and reload it. I'm just unable to do anything really...

Date of experience: August 11, 2022
New York
1 review
0 helpful votes
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I tried Bluehost for my website, and honestly, it was a frustrating experience. The uptime was inconsistent, and my site had unexpected downtimes. The loading speeds were slower than I expected, which affected my SEO rankings. For the price i expected better performance and reliability. I wouldn't recommend Bluehost if you're serious about website speed and stability.

Date of experience: January 2, 2025
Oklahoma
1 review
0 helpful votes
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Not a good respondent for this survey
October 18, 2024

Blue host is probably great for most of your clients. I was never able to complete my website, or get it to look the way I wanted it to (themes, fonts, etc.)

Date of experience: October 8, 2024
Missouri
1 review
0 helpful votes
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Fairly Helpful
October 5, 2024

Bluehost has its limits on what they are willing to help me with and it seems to be getting less and less. I'm not a tech person so when I have a Wordpress question for a site Bluehost built, a simple offer to help would be nice. This person did help me do something very basic, but she wanted me to call a pay-per-hour line!

Date of experience: September 25, 2024
Georgia
1 review
0 helpful votes
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Horrible Customer Service Experience
September 30, 2024

I would not recommend this company to any associates or cpany partners due to poor customer service experience. Mist reps are unfamiliar with the products and se4vixes
This is lost revenue for the company. It's a nightmare to handle issues.

Date of experience: September 20, 2024
New Mexico
1 review
0 helpful votes
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Databases
August 28, 2024

It is not at all obvious how to add a database to a website, so I purchased one month of their professions designer support. They had no clue how to help. I have since hired an independent consultant and he is working through it.

Date of experience: August 18, 2024
Massachusetts
3 reviews
8 helpful votes
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Scam like business; "hit and run " businesses; they have a link with other "tool web site" that don't exist.
Bought theirs "services " and I give up using after 30 min!
Asked for money back … "run Forest, run " like business.
There is no one zero star options
Now all "on line" business are scam like "business", that's way is cheap to have a VPN.

Date of experience: June 30, 2024
AE
2 reviews
0 helpful votes
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Have had problems adding new mailbox
April 15, 2024

Have had problems adding new mailbox. Got an error, spent 30 min chatting w support only for him to speak with his manager and send me a link showing me I just need to do it from the beginning again. Obviously did not work.

Date of experience: April 5, 2024
Philippines
1 review
0 helpful votes
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When logging in, you asked for a verification code which said it was sent to ***.com. I think most emails end in.com. There should have been clues as the beginning to at least show the first few letter or first and last letters of the email.

Date of experience: April 3, 2024
Canada
1 review
0 helpful votes
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I've been trying to get my sites online for over a week. One of them was online but suddenly disappeared, then was fixed and reappeared, now it's gone again. The one site is my livelihood; I can't have it going down all the time! I'm very frustrated at this point.

Date of experience: March 30, 2024
Canada
1 review
0 helpful votes
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It's easy to get a nice-looking website online with very little time, so I can spend more time creating content to post instead of worrying about web design. Very user friendly. The only thing I don't like is how much it costs to renew after the initial great price.

Date of experience: April 1, 2024
TT
1 review
0 helpful votes
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Some ambiguity re Email Accounts
October 1, 2024

Was unsure if there were free email accounts associated with domain name. Still unsure how much are available but I have been able to set up 3 so far without issues.

Date of experience: September 21, 2024
Australia
1 review
0 helpful votes
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Does what I want, menus OK
April 7, 2024

Does what I want, menus OK. Not happy about "low-low-intro prices, then much more expensive", or constant up-selling "protect yourself! Buy this NOW!". Most people just want reliable service at a fair price.

Date of experience: March 28, 2024
Saudi Arabia
1 review
0 helpful votes
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I've noticed a pattern where tech staff offer a solution, close the chat, but the problem isn't actually solved. This means I have to re-contact support and explain the situation again, which is inconvenient.

Date of experience: April 1, 2024
Washington
1 review
0 helpful votes
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I don't like how I have gotten 15 calls today since buying a domain yesterday.
I feel strong-armed into your $15/mo. "privacy protection" when it's probably you that are selling my info to these so-called developers from overseas. Stop it. You got my money now, leave me alone.

Date of experience: March 26, 2024
Bahamas
2 reviews
0 helpful votes
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Confuzed.
August 31, 2024

Will need some clarity on building the site. There are some initial tasks whereas I need to know. Also, the site locked me out several times, and calculated five times, when I attempted to enter with the correct password. Interestingly strange.

Date of experience: August 21, 2024