Bluehost has a rating of 3.5 stars from 21,510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bluehost most frequently mention customer service, many times and easy access. Bluehost ranks 1st among Web Hosting sites.
Bluehost provided the best overall experience I have ever had when it comes to establishing a new domain and associated email addresses. The site was extremely easy to use, and the customer service team was incredibly helpful in answering my questions and helping me resolve a technical issue (an issue that was all my doing by the way).
I highly recommend Bluehost to all of my friends, family and anyone looking for a better overall experience!
Joe was very helpful, he was clear and offered relative advice to help me get my website up. He also followed up with an email so I can easily follow through on what he recommended.
Finally after 8 months of %ell, a rep knew what he was doing and hopefully solved the issues with knowledge, grace & kindness! Overall, this company's tech problems and poor customer service are a very real problem.
It took long to find the receipt in question. It did not appear on my Blue Host dashboard (so I thought it was a scam), and in general, I discovered months later I was being charged (a small amount) for a product I did not request. Yes, I know it is a very common (questionable) practice and you must uncheck anything you don't need before placing an order.
Not great customer support. Keep getting error messages about by SSL, which seems to be fine when checking elsewhere. The wrong email address is connected with the account on your end, but you won't seem to fix it.
I'm unable to access my website and it keeps crashing as it loads. It's supposed to be connected to WordPress but I can't actually get in. Images are breaking whenever I do try and reload it. I'm just unable to do anything really...
I tried Bluehost for my website, and honestly, it was a frustrating experience. The uptime was inconsistent, and my site had unexpected downtimes. The loading speeds were slower than I expected, which affected my SEO rankings. For the price i expected better performance and reliability. I wouldn't recommend Bluehost if you're serious about website speed and stability.
Blue host is probably great for most of your clients. I was never able to complete my website, or get it to look the way I wanted it to (themes, fonts, etc.)
Bluehost has its limits on what they are willing to help me with and it seems to be getting less and less. I'm not a tech person so when I have a Wordpress question for a site Bluehost built, a simple offer to help would be nice. This person did help me do something very basic, but she wanted me to call a pay-per-hour line!
I would not recommend this company to any associates or cpany partners due to poor customer service experience. Mist reps are unfamiliar with the products and se4vixes
This is lost revenue for the company. It's a nightmare to handle issues.
It is not at all obvious how to add a database to a website, so I purchased one month of their professions designer support. They had no clue how to help. I have since hired an independent consultant and he is working through it.
Scam like business; "hit and run " businesses; they have a link with other "tool web site" that don't exist.
Bought theirs "services " and I give up using after 30 min!
Asked for money back … "run Forest, run " like business.
There is no one zero star options
Now all "on line" business are scam like "business", that's way is cheap to have a VPN.
Have had problems adding new mailbox. Got an error, spent 30 min chatting w support only for him to speak with his manager and send me a link showing me I just need to do it from the beginning again. Obviously did not work.
When logging in, you asked for a verification code which said it was sent to ***.com. I think most emails end in.com. There should have been clues as the beginning to at least show the first few letter or first and last letters of the email.
I've been trying to get my sites online for over a week. One of them was online but suddenly disappeared, then was fixed and reappeared, now it's gone again. The one site is my livelihood; I can't have it going down all the time! I'm very frustrated at this point.
It's easy to get a nice-looking website online with very little time, so I can spend more time creating content to post instead of worrying about web design. Very user friendly. The only thing I don't like is how much it costs to renew after the initial great price.
Was unsure if there were free email accounts associated with domain name. Still unsure how much are available but I have been able to set up 3 so far without issues.
Does what I want, menus OK. Not happy about "low-low-intro prices, then much more expensive", or constant up-selling "protect yourself! Buy this NOW!". Most people just want reliable service at a fair price.
I've noticed a pattern where tech staff offer a solution, close the chat, but the problem isn't actually solved. This means I have to re-contact support and explain the situation again, which is inconvenient.
I don't like how I have gotten 15 calls today since buying a domain yesterday.
I feel strong-armed into your $15/mo. "privacy protection" when it's probably you that are selling my info to these so-called developers from overseas. Stop it. You got my money now, leave me alone.
Will need some clarity on building the site. There are some initial tasks whereas I need to know. Also, the site locked me out several times, and calculated five times, when I attempted to enter with the correct password. Interestingly strange.
Answer: NO - please do not go with Bluehost, it will save you a lot of hassle. They have the worst customer service and take your accounts offline just so you upgrade for more money even though the thresholds were not met. This means they are just running a scam by taking your websites offline and then offering the solution to get them back online by paying more money to them. My websites were down for 6 days and I've lost hundreds of dollars in income, have to pay my developers for all the work they did and NONE of it will be refunded by Bluehost. I migrated everything away from them and they do not even want to refund my sign-up costs. It is a total scam run but incapable and money-grabbing people whereas the CEO of Endurance group Jeff Fox made $10.000.000 in 2019 alone and the CEO of Bluehost Suhaib Zaheer $2.300.000. Be aware you do not get scammed by them, I've warned you. They are an evil company run by people with zero morals. I am going to report their theft to the FTC, BBB, and law enforcement. I will not go down without a fight and they will regret stealing from me and other affiliates as their reputation sinks in the toilet.