Blossom Flower DeliveryReviews 1,044

Not only was my order never delivered after multiple follow ups, no apology was offered re why my friend never received her flowers. I was put on hold multiple times and told various reasons including that the delivery driver never went out and then that they simply couldn't get ahold of the designer. As if that's an acceptable reason for not fulfilling an order? I asked for a full refund and was offered a $5 credit and a coupon for a future order which was beyond insulting. Insisted on full refund and let them know I would be writing a couple of reviews like this. I don't know how they've managed to hide google reviews but if I'd know this was how they operated I never would have ordered from this shop. Don't waste your time and money.

Over $100 all in and absolutely the worst I have ever dealt with. The flowers they sent were not at all like the picture. The were sparse and very very old - roses fully opened - petals ready to fall off. No filler as in photo. I suspect the flowers that were sent might have been picked up a Safeway? :) I am not kidding. Avoid this company. Lots of good reputable florist services out there like Canada Flowers and FTD to choose from.

I ordered to be delivered today. When attempting the Irder Tracker-none of the numbers given to me on this order would pull up the info. After 3 hung up calls, I finally got a person. The flowers I ordered are not available and a new bouquet will deliver tomorrow? I'm so disappointed in this company. I will never order from them again.

I ordered a $110 flowering plant for a funeral service 3 days in advance and paid $4.99 for an express delivery to ensure it was delivered before the service began, on top of the 18.00 delivery fee and 5.00 tip and service fee. My total bill was $158.71. Got to the funeral and there was no sign of the plant. Called them and there was a delivery truck issue. They couldn't deliver until Monday and would credit tip and express delivery fee. OK, gave them new address. What was delivered was a small dish garden! They are not to be relied upon. After days of negotation with rude people they credited me with a 30% discount, at least. I am so embarrassed with my friend who is grieving.

On 10/23/2023 I ordered a dozen roses for my wife on her birthday, the receipt stated the flowers would be hand delivered on 10/23/2023. The company remembered to bill my credit card but forgot to deliver the flowers Lol what a bunch of incompetent idiots.

Placed an order. I got a call less than 30
Mins later saying they didnt have what was needed for that bouquet. They requested an additional $30 to have a sister company do it. I had to call twice the day of delivery to check on it. The order did not arrive until 8pm. The bouquet delivered did not look anything like what I wanted and nowhere near as nice as the original. It looked quite messy. They actually called my mother to see if she had received the order when it was supposed to be a surprise. Not impressed. I will not be using this company again. The only positive is that the customer service agents were nice and accomodating.

I called yesterday 10-18-23 at 10 am to send an arrangement to a friends office and asked if it could be delivered by
4:30pm the latest they got there at 5 as the office was closing. So was told it would get delivered today 10-19 and it was my friend sent a picture and was stunned as it didn't look like anything I would give to someone it was missing a plant and looked straggly.
Come on people do better if you want business can't say I will ever refer anyone here!

I ordered flowers to be delivered to my best friend in the hospital on Oct 8. I was charged on my credit card, but the flowers were never delivered. My friend spent an hour calling all over the hospital to see if they were delivered to the wrong place. No trace. I called the customer service number - get a bot who tells me that they were delivered! Total rip off. But the worst is that they prevented me from showing up in an important way for my friend in need. AVOID.

This was by far the worst experience I've ever dealt with with a flower delivering company. For starters they are not at the location where the flowers are coming from, so they can never give you accurate information. The emails are coming from an automated service. They charge an extra fee to deliver the flowers before 1pm and will deliver them at 3:30pm. They cant give any definitive answers and the tracking system never changes status so you have no idea what status your order is in. They will put you on hold and hang up the phone in addition to not responding back to emails. After all this is said and done they will offer you a $5.00 discount on a $100+ order. Do yourself a favor and steer clear. I was told at 11am my order was out for delivery, then at 1:00pm (the time i paid for it to be delivered by) it was out for delivery and at a whopping 3:30pm when my girlfriend had already left work they finally came. Save yourself the trouble and choose a better company.

I ordered the Calming Comfort Delux for a family funeral that I wasn't able to attend. The picture of the arrangement on their website was beautiful, so I placed the order. The arrangement that was delivered wasn't anything like the picture so I sent an email requesting a refund. After not hearing anything from the company, I called today to inquire why I didn't receive any response regarding my emails. I was offered a refund of $14.99 on a $75.00 arrangement that I didn't order. The gentleman James that I spoke with kept saying one think then retract what he said. The offered 50% refund then retracted the offer. He admitted they knew the incorrect arrangement was sent then denied he said it. Please, nobody should order from this company. They are SCAMMERS!

The flowers delivered looked nothing like the arrangement paid for - $100 for a pink & white basket decorated with pink & white ribbon-filled with DELUXE pink and white roses and hydrangeas. What was delivered is a BROWN basket with 4 pink roses and one red one, two brownish white hydrangeas & the rest was big, ugly yellow berries and green ferns, no ribbon at all …Also, so embarrassed that my niece received these UGLY flowers!

I called Blossom Flower Delivery Thursday Oct 12th for sympathy flowers. (I had already had a company cancel as they couldn't deliver until the 20th.) So, I emphasized they were sympathy flowers and if they weren't there by today (Saturday, even though they were to be delivered Friday), I didn't want them. I went over that multiple times and was told not to worry.

I asked if they were local to MD, the way she answered me I thought they were around the area. Turns out they aren't! I told them the flowers HAD to be there by Saturday at the latest. They said no problem. So my friends didn't get flowers, I've been on the phone with customer service for over 2 hours, and they REFUSE to get me a supervisor. She wants 48 ADDITIONAL hours to see if they magically arrive. THEN they would start researching. Monday or Tuesday they will contact the driver to find out where the "flowers" are. I asked for A supervisor a dozen times over 2 hours, but never had one talk to me. I was ready to hold all night long. That was when they finally said they would refund me. I haven't gotten it yet, but I hope I don't have to call again. Oh,BTW these were sympathy flowers, they called my friend to confirm she didn't get the flowers. Yes, they called a family in MOURNING to ask them if they got them. I was avoiding getting her involved, talking to her adult grandchild. But this company called because they don't believe their customers. If give them a 0 if I could. This was upsetting.

I ordered flowers for my wife for our anniversary. They called the day before and said the flowers are going to the same address as the sender is this correct? I informed them yes it is. I guess no one has ever ordered flowers from them for their wife. I had to be out of town on business when I received a call that the delivery flowers would have to be substituted and would not arrive until the day after our anniversary. The next day was a Sunday so I was a little suspect but imagine my surprise when the next call stated the delivery day would change to Monday. It seems like they want to get your money and then under delivery. I will never use them again. Stay away

Stupid company
They run out of product via their supplier and cannot deliver on date requested ( which I'm sure is important for many customers)
And somehow a customer is supposed to be ok with that and proceed with the order anyways with a new date.

Spent over $100 for rush delivery for funeral. Never came! Called days later. Said they are running behind but would deliver it that day. Later got txt, low on flowers. I asked for refund as they ruined it already. We will see. Such con artists!

Ordered a bouquet for a colleague and had it delivered to work. The initial delivery date was pushed back because they didn't have the bouquet I wanted so I was understanding and ordered a different one for a later date. It never arrived. When I contacted customer service they said it had, and take it up with the delivery company. They were in no way helpful. They didn't offer any solutions. The delivery company needed an initial confirmation number which I didn't have so I was out $80. Would not recommend.