Blossom Flower DeliveryReviews 1,045

Ordered a bouquet for a colleague and had it delivered to work. The initial delivery date was pushed back because they didn't have the bouquet I wanted so I was understanding and ordered a different one for a later date. It never arrived. When I contacted customer service they said it had, and take it up with the delivery company. They were in no way helpful. They didn't offer any solutions. The delivery company needed an initial confirmation number which I didn't have so I was out $80. Would not recommend.

I ordered flowers yesterday and I had the delivery address one digit off. They did not bother to call any of the phone numbers provided. Good luck getting them to answer emails, texts or phone calls. When you finally get through the hangups and transfers you are forced to pay an additional $15.00 for delivery and no option for refund. Apparently, they provide no customer service at all if you type in a wrong address. HORRIBLE customer service.

If I could give 0 stars I would. My boyfriend was sweet enough to surprise me with flowers while he's overseas but guess what the flower never came even tho they sent him an email saying that they got delivered. I was talking on the phone with them for almost a week and they were saying " oh we haven't talked to all the drivers yet, I need the sender's confirmation in order to cancel it" meanwhile they never emailed my boyfriend nor they responding to his emails. After many phone calls they finally said that they will refund him in 2-6 days. Now we wait and see.

As others before me have found, I find it a shame that there's not a ZERO STAR option in this review. I could write a long, detailed review about the extreme frustrations regarding the claimed delivery of an order that was a complete nondelivery and the ensuing conversations with so-called customer representatives, but suffice it to say that I'd be shocked to find out that this is a legitimate business. It has all the hallmarks of a scam. Don't spend any money with this organization of crooks.

I ordered flower to be delivered before 2:00 PM today it is now 5:40PM and the flowers have not been delivered. I called customer service and could not get a human, scheduled a call back and was hung up on when the call connected. I thought this was a local florist but obviously is not - Do not use!

Ordered flowers for my MIL for her birthday over a week in advance. They called me the DAY OF delivery saying they couldn't fulfill the order without another $28 because they didn't have enough supplies and had to have another florist complete the order. And they would now be delayed at least a day. Customer service was super unhelpful

The first picture is what was delivered! The second picture is what was advertised! 80.00 for dead flowers. Don't EVER do business with this sham of a company. They will NOT make good on their flowers that are farmed out to a 3rd party and they will NOT refund your money!

They then said I needed to pay $60+ for them to use a different supplier or just send a half dozen roses instead of the full dozen. What a scam! I have requested my money back but so far I haven't heard back. If I could give a -10 rating I would.

That one star I gave has a negative sign in front of it! I ordered calla lillies and the local florist, who delivered, told me this company said to substitute the calla lillies with other flowers. They wouldn't even respond to my email! HORRIBLE COMPANY!

I tried this company twice, only to NEVER have any flowers delivered to the funeral home. They lie 2 u.

The fact that a recipient I was trying to thank and do not know very well received this from me embarassed and mortified me! I can't even believe this shop would think these were acceptable. They could not refund me on the spot or make it right that day and send another arrangement. They said it was "under investigation". I am so disappointed and angry.

I got scammed. Heartbroken that my flowers were never sent to a funeral. I will be smarter next time.

I ordered flowers for a family members birthday picked my schedule date no flowers delivered 3 days later I'm told they will deliver them the next week worst company ever will never ever do business with them and will discourage anyone I know never to do business with them.

Please do not order from this company. It will be the biggest waste of your time and money.
I tried ordering sympathy flowers which were never delivered. I know that, because I was at the home of the location they were supposed to arrive at. There was no attempts in any way to contact the person they were intended for, no proof that anyone even tried, like a photo of them left on a doorstep. When I tried talking to a live person, two different asian women made up two completely different delivery times when these flowers supposedly arrived. The company responds to my emails only to say "we are working on your ticket, thanks" Then never does anything.

Ordered flowers for expedited service to be delivered by 1pm (Nearly $25 delivery/handle/service charge on a $68 arrangement. Arrangement arrived after 5:30pm. The picture will tell the rest of the story as what was advertised and what was received are two completely different arrangements. Very disappointing.

3 hours to the funeral service i was notified that they could not do my arrangement i spent $150 on. They then refused to send a picture of other options that could be done refused to tell me the local florist that was making it so i could work directly with them. According to the family nothing arrived from us. They refuse to send proof of delivery or give a refund.

This site offers same day delivery with additional charges. I ordered a sympathy plant with same day delivery, paid the expedited fee to have it delivered by 1pm. The delivery never arrived, I called at 5:00pm, was on a lengthy hold, then spoke to a representative "Neka", she would not provide me with her Emp ID or a reference# to the call. She offered to refund me $10.99, however, same day and expedited is more than that. She stated on the call my arrangement would be delivered tomorrow (10/03/2023), stated she sent an email of my $10.99 refund and that my arrangement will be delivered by 11am tomorrow. When the email arrived as she stayed on the phone, it mentioned nothing about the 11am delivery. I told her it did not indicate this and she disconnected the call. This is false advertising and misleading and this company is taking consumer's money for same day and expedited same day (meaning at a specified time) and not delivering. How can businesses get away with this? I don't even know if this arrangement will ever be delivered at this point and I am sure I will never receive a full refund if it does not.

I order flowers on Wednesday to be delivered on Thursday. They were not delivered until Sunday. Despite how many times I contacted them, and they continually told me that "They were out for delivery" on Thursday, Friday, and Saturday. Then they tried to tell me it was a "supply" issue. They offered $5 for the inconvenience. That's insulting. I don't think these people really understand why people send flowers to others on specific days/occasions. It's a lost concept with them. They are Cleary in the wrong business. I will never order flowers from them again.