• Bloomex

Bloomex

Overview

Bloomex has a rating of 2.1 stars from 1,362 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bloomex most frequently mention customer service, next day, and store credit problems. Bloomex ranks 238th among Flower Delivery sites.

  • Service
    496
  • Value
    477
  • Shipping
    474
  • Returns
    404
  • Quality
    452

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 2.3%
Positive
3
Neutral
2
Negative
128
533
See all photos

What reviewers want you to know

Positive highlights

  • Customer service also was super and delivery was on time.
  • I was looking for a delivery service in which I would be sure and tried to order flowers with Bloomex.

Critical highlights

  • I complained and got a $15 in-store credit which is useless as we dont have a store here.
  • If i had mistakingly put the 17th i would of thought it was just me but 100% they $#*!ed up my delivery date.
How would you rate Bloomex?
Top Positive Review

“I would definitely use Bloomex in the future.”

Robin C.
5/20/20

Their flowers were reasonably priced and I was able to find a discount code as well that saved me $5. Their delivery was prompt, even during the COViD-19 period, and the flowers were fresh and lasted a couple weeks in water.

Top Critical Review

“Worst Customer Experience I've Had”

Andrew L.
2/16/24

I ordered flowers a few days before Valentines. They were suppose to arrive on Valentine's Day and I even paid extra for morning and expedited shipping. But they showed up 2 days late, not evening in the morning, and to the wrong address! When I reached out to customer service they waved all liability just quoting their policies and or blaming third party couriers. Their service was absolute garbage and ruined my Valentines Day plans, do not waste your time with these people, find a local florist.

Reviews (1,362)

Rating

Timeframe

Other

Reviews that mention popular keywords

store credit (56) delivery date (33) credit card (41) gift basket (29) customer service (248) order flowers (169)
Thumbnail of user robinc385
1 review
0 helpful votes
May 20th, 2020

Their flowers were reasonably priced and I was able to find a discount code as well that saved me $5. Their delivery was prompt, even during the COViD-19 period, and the flowers were fresh and lasted a couple weeks in water.

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Value
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Thumbnail of user jeffm827
1 review
0 helpful votes
June 4th, 2020

The flowers I ordered was delivered to my girl, both on time and in great condition. We both live in different cities, and I am glad that I used Bloomex to deliver my flowers.

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Thumbnail of user mattb619
1 review
0 helpful votes
December 25th, 2020

We are a florist working with direct to florist and this is best company we have ever worked with a pleasure doing orders for them.

Thumbnail of user davidp2661
1 review
0 helpful votes
January 22nd, 2021

It was easy to find a florist located near the recipient of the flowers I wished to send and the price was very reasonable. The flowers were send on time and the recipient said the flowers were very beautiful!

Thumbnail of user tylerg176
1 review
0 helpful votes
January 26th, 2021

Simple to order. I was quickly informed that the flowers I had ordered were not available from the florist I had chosen and an alternative florist was recommended. Flowers were delivered on time.

Thumbnail of user jimh923
1 review
0 helpful votes
February 10th, 2021

Ordered flowers to be delivered for a funeral in the UK, I live in the USA, process was easy on-line ordering and were delivered on time and the flowers were as described.

Thumbnail of user lisag1021
1 review
0 helpful votes
May 19th, 2020

My special delivery instructions were followed accurately and my client was delighted with the arrangement.

Thumbnail of user judyg299
1 review
0 helpful votes
June 4th, 2020

There are many selections for every occasion. The arrangements and other selections are well organized as to type and occasion and the ordering process is customer friendly.

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Thumbnail of user lient2
1 review
0 helpful votes
June 4th, 2020

Beautifully packaged flowers which arrived very quickly the next day. The flowers were very fresh and most are still very fresh almost a week after they were sent.

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Value
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Thumbnail of user tomp786
1 review
0 helpful votes
December 22nd, 2020

This is the second time I have used Bloomex and I am very happy with the service. Very easy to use and pay and both times flowers were delivered as requested.

Thumbnail of user nicolee731
1 review
0 helpful votes
February 28th, 2022

I had the wrong postal code on my order and I was a bit worried. The flowers arrived and my friend sent a photo and they were perfect!

Thumbnail of user josepha1029
1 review
0 helpful votes
May 14th, 2021

The flowers were beautiful, our only complaint is the white flowers were much more in bloom than the red and it looked a little weird.

Thumbnail of user genevar11
1 review
0 helpful votes
February 21st, 2020

I have ordered flowers are numerous occasions from Bloomex and I never been disappointed. I was able to place my order and have delivered the next day.

Thumbnail of user angelan260
1 review
0 helpful votes
August 17th, 2020

Beautiful Flowers and fast service - I am overseas and my order was processed easily and without any delays.

Thumbnail of user josephinen25
1 review
0 helpful votes
December 13th, 2020

My Aunt is in a nursing home in Calgary. I sent them to her and she was thrilled. They were the first she received and she said they were lovely.

Thumbnail of user nicholer47
1 review
0 helpful votes
December 25th, 2020

Used this company a few times now and have always had great service and flowers arrive on time and are always exactly what was ordered.

Thumbnail of user susanw1664
1 review
0 helpful votes
February 16th, 2021

Ordered 2 weeks in advance for sister in law's birthday. Came on time. Sister in law very happy with them

Thumbnail of user loril524
1 review
0 helpful votes
December 25th, 2020

This is the second time I have used this service and florist. I am very happy with everything and the flowers delivered were lovely.

Thumbnail of user michellep1983
1 review
0 helpful votes
February 17th, 2022

The Bloomex Company exceeded my expectations! I was pleased, and the recipient of my bouquet was overjoyed!

Thumbnail of user jilliang27
1 review
0 helpful votes
May 20th, 2020

The bouquet was well received and the flowers were very robust and healthy.
The last order I placed, the flowers lasted for two weeks and the recipient was very pleased.

Service
Value
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Thumbnail of user amylb
1 review
0 helpful votes
February 20th, 2020

We ordered numerous flowers for family members for Christmas and all were delivered on time and we were told they were beautiful.

Thumbnail of user farhardj
1 review
0 helpful votes
April 23rd, 2020

The flowers were simple to choose and simple to order. I was informed when the flowers were delivered (very promptly). A totally very efficient experience.

Thumbnail of user codym137
1 review
0 helpful votes
May 21st, 2020

I always use Bloomex. The service is always excellent, the shopping process is so easy and the products are so amazing!

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Value
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Thumbnail of user jennyh236
1 review
0 helpful votes
December 25th, 2020

I used the service to send flowers. The process was quick and easy, the delivery was speedy and the delivered item was outstanding

Thumbnail of user andreasb35
1 review
0 helpful votes
February 21st, 2020

The last flowers I ordered were not like the picture - still pretty but not what i thought I was getting!

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From the business

Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca

Company Representative

Thumbnail of user lokhonial
Bloomex C.
Typically responds within 8 days

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