On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
BLINQ Reviews Summary
BLINQ has established a solid reputation for offering quality products at competitive prices, with many customers expressing satisfaction regarding product condition and fast shipping. The company’s communication is generally praised, contributing to positive customer experiences. However, some users reported issues with website functionality, including payment processing errors and a lack of responsive customer support. While the majority of feedback highlights reliability and value, the occasional service hiccup suggests areas for improvement in customer service responsiveness and website usability. Overall, BLINQ appears to be a favorable option for budget-conscious shoppers seeking quality items.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I purchased a kitchen scale that turned out to be dead out of teh box. Easy return and replacement with a good one.
Today is October 16,2017, I have received the goods in normal circumstances no one less any, I have tried and functioning properly. I am satisfied with the service Blinq, just unfortunately do not serve direct delivery to INDONESIA so have to go through ebay, and I hope BLINQ can reach Indonesia. Thank you
My purchased item came even quicker than I had expected, secured, and in good condition. I also had a discount applied and cannot say I'm disappointed in my spending choice for this purchase.
I was missing some things in the box. They promptly gave me a refund for the items missing and offered a full refund
Best purchase I've made in a long while. Oil diffuser works great. Properly packaged. Fast shipping. Thanks so much.
Shipped as stated. Delivery was longer than Amazon Prime but as stated. Limited selection, but better price if item was found.
No hitches, no glitches. Product well illustrated and described. Attractive price. Smooth and easy to track shipping.
I purchased new Thinkpad Carbon X1 4th Gen, and Blinq shipped a damaged Thinkpad X260. I returned the laptop today using a RMA.
I received a "damaged, defective, or wrong item" and want a REPLACEMENT. Blinq customer service is wrong to call this an "Exchange". Please complete my order by shipping me the correct item, which your inventory lists as IN STOCK.
I Purchased a NEW Thinkpad Carbon X1 4th Gen, and was shipped a damaged Thinkpad X260. I've since returned the item and tracking shows that it has been received by Blinq (UPS Tracking 1Z5RY4699001471223). The seller refuses to honor the sale by REPLACEMENT with a suitable, albeit USED same model with the same specs) that their website shows as being IN STOCK.
I've attempted to resolve this over the phone with several customer service reps and have submitted online reviews with photos and screenshots of everything that I've described above. Blinq falsely claims that this would be an "exchange" rather than a replacement, and that they "do not offer exchanges".
(Update)
Blinq has now publicly replied to my online complaint, saying that they can't replace because they have no replacement in stock. Their website shows otherwise.
My order number is OR2660123. Here is the link to the IN STOCK replacement that I refer to above:
https://www.blinq.com/detail/electronics/laptops-tablets/pc-laptops-netbooks/lenovo-thinkpad-x1-14-laptop-i7-2-6ghz-16gb-512gb-win-10-20fb002lus/1551679?condition=used-very-good
I ordered a NEW "Thinkpad X1 Carbon 4th Generation" from their website and they sent me a damaged Thinkpad X260.
Buyers Beware!
Very pleased with item purchased and the timely receipt of it. Would do business with this seller again. A+++ rating.
My order came just as expected with no issues. Im very satisfied with the lamp I got. It works perfectly.
After 2weeks it stopped working kept trying to charge it would only stay charged for 2 hours if that put it back in box haven't touched it since
Thank you for your feedback. We are so sorry that this happened to you. We want you to have a great BLINQ experience! We would really appreciate it if you left your order number for a customer care outreach.
Fast shipping well packaged met my expectations and will do business again when the opportunity presents itself
Blinq - cool service. IPad 10/10 grade condition. Very fast delivery. Very satisfied with the purchase. I'll order more
This was my first purchase. The price was competitive. Product got delivered earlier than I expected. Expect to use the website for future purchases as well.
I highly recommend this seller. The merchandise was top quality and service was A+. I would not hesitate to order again from this seller.
Order was shipped quickly, packaged well and arrived safe - item was exactly as described. Very happy with purchase and seller. Thank you
Great product that I would have thought was new if I didn't know better. Shipped fast. No complaints.
Pleased with my purchase and I will use the site again when necessary.!
Everything went smoothly from an initial question I had which was answered promptly; through purchase; through receipt of my purchased items ahead of expected delivery date!
Currently enjoying the tablet, which I was able to purchase at such an incredible deal. It is a replacement tablet for the one I dropped.
From the business
Take off up to 70% on top brands! Free Shipping, Super Easy Returns... but the deals go quick!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback. We are extremely sorry that your laptop arrived in a condition other than what was advertised. We really want to make this right for you! A customer care agent will be reaching out to you shortly.