BLINQ Questions & Answers

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Here’s what consumers have asked with answers from BLINQ staff and previous consumers.

9 questions answered
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Question:

Interested in refurb samsung galaxy tab 2 how do i know its worth the risk

Answer:

That is the exact product I purchased.   DON'T BUY IT!   Mine did NOT hold a charge and was found to be over THREE YEARS OLD by Samsung and did NOT have ANY WARRANTY.   Unfortunately, I bought it only days before the Christmas return policy and BLINQ would NOT exchange, refund or help me in any way at all. I'm stuck with a piece of JUNK and Blinq has my money. BUYER BEWARE

By Sherry S.
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Question:

What is the warranty on the microsoft surface pro 3 core i5 new/open box?

Answer:

BUYER BEWARE... 30 DAYS ONLY!     After contacting Samsung, I found my tablet was OVER THREE YEARS OLD and had NO WARRANTY left.   So be very careful with Blinq's Customer Rep Karen's comment "there MAY be additional warranty from manufacturer".   I ate the cost of the non-functional tablet.   Yes the tablet looked like new, felt like new... but most importantly... did NOT function like new.   In fact, it would not hold a charge, so would not WORK AT ALL.   So, if function is important to you, I offer this advice; BUYER BEWARE!

By Sherry S.
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Question:

I have an issue with the quality of a purchase. what should i do?

Answer:

Hi there! If you are not happy with your purchase, we'd be happy to start the return process for you so that you can receive a full refund if you're still within the 30 day return window. We can also assist you in locating the manufacturers information if you'd like to reach out to them directly regarding the quality of their product. Just follow up with us at care@blinq.com or call us at 1-800-803-7768 and our Customer Care team will handle it from there!

By Karen M.
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Question:

Answer:

Hello! Thnak you for reaching out. All of our inventory is excess goods and overstock from the retailers that we partner with. We promise that all goods shipped out will be within the expiration date. Thank

By Karen M.
Question:

Love your website. i live in chile. are your cells i-cloud-free, unlocked and ready to be used in chile and any bordering countries? are they all open-box or repackaged... what about original accessories?... any item in original box? do you ship to chile? i have a client list and intend to resell your bargain items... thank you for your time. jim silva jimrs2001@hotmail.com

Answer:

Hello! Thanks for the compliment. We sell different conditions from Brand New, Open Box, Refurbished and Used. All major accessories (like battery and charger) will come with all conditions, but minor accessories (like manual, headphones, ect.) will only be guaranteed with Brand New items, We will include them if we have them. All of our shipping information (such as rates, methods, and locations) is located in the shipping section of the item description, or during the shipping portion of the checkout process. If you do not see a location listed, regretfully that means we are not able to ship this item to that location. We are truly sorry for any inconvenience. Let me know if you need anything else.

By Karen M.
Question:

Usa sizing for 3x tall women. not many companies give true measurements.

Answer:

Hello! We list the measurements in the listing if we have them, but I would contact the manufacturer directly just to be sure that the items are the correct measurements before you purchase the item. If you'd like to purchase the item right now, you have the guarantee that you have 30 days form delivery date to contact us for a free return and full refund of the order. Let us know if we can help with anything else.

By Karen M.
Question:

Considering buying a fossil smart watch for work so that i can still be reached in emergency situations, has anyone else bought a used smartwatch?

Answer:

Yes, it has helped me stay off my phone and you can chose which apps can notify you on your Watch. I've had Fitbits, Android Wear (Fossil), and I'm now using an Apple Watch as I've recently moved back to an iPhone

By Philip D.
Question:

Can i purchase additional mfr warranty on electronics (computers/ipads etc), or other high tech items

Answer:

I was not offered any additional manufacturer's warranty by Blinq, but was told there MAY be warranty from the manufacturer. After contacting Samsung, I was told the tablet I purchased from Blinq was over THREE YEARS OLD AND HAD NO WARRANTY LEFT AT ALL! In short, I threw my money away on their product. BUYER BEWARE

By Sherry S.

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