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Sherry S.

Contributor Level

Total Points
188

1 Review by Sherry

  • BLINQ

1/4/19

Purchased a Samsung tablet as a Christmas present late Oct. 2018. Tablet delivered end of October and was sealed, so I did not open packaging. Wrapped and gave as gift on Dec. 25th, 2018. Tablet would NOT hold a charge when opened. Contacted Blinq's customer service the following day and was told could not be returned for replacement or refund, but to call Samsung. Called Samsung and was told the tablet serial number was OVER THREE YEARS OLD, OUT OF WARRANTY, AND WOULD COST NO LESS THAN $75-$150 TO REPAIR! Contacted Blinq's customer service once again to be told my purchase was days short of their return policy of 60 days for Christmas, which began Nov. 1,2018. They passed me from person to person until I finally gave me to a Customer Service SENIOR Associate... ha. This employee informed me I was out of luck..."I do see that this was listed in Factory Refurbished condition at the time of purchase. Factory Refurbished items, like this one, have been professionally refurbished and restored so they look and feel like new". I found that this is the CATCH... "look and feel like new"... NOT NECESSARILY WORKING LIKE NEW.

ORDER DETAILS

Factory Refurbished
Samsung Galaxy Tab 3 7" Tablet 8GB Android 4.1 - White (T210RZWYXAR)
$75.09 | 58% Off
List Price $179.99
Subtotal $75.09
Shipping ----
Discount ($11.26)
Total
$63.83

Sherry Has Earned 8 Votes

Sherry S.'s review of BLINQ earned 8 Very Helpful votes

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