BillionGraves

Answer: Thanks for contacting BillionGraves. We do apologize for any inconvenience this may have caused you. The purpose of BillionGraves is to honor those who have passed away by documenting their headstone and its placement. BillionGraves is a worldwide volunteer project. Many cemeteries around the world are being destroyed, which means that the final resting place of precious family members is gone forever. Our goal is to provide a history to honor the lives of those who have passed away and to aid families and genealogists in their search for their ancestors. We understand that this can be a tender issue for some family members. As a result, if a family member will provide the following information we will be happy to restrict or remove access to their deceased family member's headstone information. Relationship to the deceased URL to the record on BillionGraves* Type of restriction you would like to place on the headstone** *Due to the large number of records on BillionGraves we require the exact URL to the record(s) in question before we can process your request. **Restriction type must be identified for each record(s) in order to process your request. The type of restrictions that we can apply to any headstone record are: Public - headstone is viewable by anyone. Private - headstone can only be seen by registered BillionGraves users. Restricted - headstone can only be seen by family members. Deleted - headstone is removed from access by anyone. Please keep in mind that we do not have control over how quickly search engines, like Google, will take to remove your record from their indexes. It may take 30-60 days, sometimes longer, before our updates, based on your request, are reflected on search engine results. Please let us know how you would like us to proceed by providing the answers to the 3 questions above, and we are happy to take the steps to ensure your concerns are addressed in a timely manner. We look forward to hearing from you.

Answer: I always encourage people to use the free side of the website first. Get familiar with the tools and the technology, and then subscribe in order to see the value you get from a subscription. I used the site for free for many years, before becoming a subscriber. I would never go back to a free account, due to the value I get as a user. As far as cancelling your subscription, this is something you need to do in your own account. Go to Research. Click on the box that says: Manage Subscription. Click on Cancel Subscription. For further inquiry email me at support@billiongraves.com.