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My wife subscribed to their site in 2018, and found the site hard to navigate. Due to illness, she did not notice the automatic renewal last year, but, being better this year, has tracked our charges, and noticed the renewal. BG+ has responded to two of our "tickets" put in through their site, but has refused any refund, citing their no refund police. As others have said, this feels like a scam. My credit card company will not initiate a complaint, nor refund my subscription, after reading their no refund policy.
Disgusted!
Charles E.'s review of BillionGraves earned 6 Very Helpful votes
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For a year I subscribed and I've never gotten one result. I thought I had canceled before my year...
Having been a subscriber to this online service, and using it which is ok but nothing flash when...
Subscriptions are not necessary to use BillionGraves. You can only acquire a subscription by placing in a credit card and agreeing to automatic renewals. You are also provided a 14 day window each year to decide to continue the subscription, or to cancel. After the 14 day window expires and the subscription renews, there are no refunds, but this is what was agreed to before setting up a subscription. If you do not want the hassle of a subscription, use the site for free.