Integrations will kill you and the customer service people are condescending, they assume to know the problem from past files until they realize that each case is different.
If you spend all of your time in Bill.com, it's probably a great product. However, everything breaks down when you use any of their integrations. Both the Quickbooks Desktop and the merchant account interfaces to Vantage/Paytrace have so many bugs. Their tech support is good about helping you out with any challenge, but the bugs never seem to get fixed no matter how many time you point them out the them.
Don't use this company at all. They approved us on an account we charged our first client 4800 dollars for a 2 day rental in a Lamborghini Huracan Bill dot com notified us that payment was cleared and would be made available shortly after .. 4 Days after services were rendered they voided the payment and refunded the client leaving us to hold the bag. Client rented car and we don't have our money. Poor customer service they don't have a phone number so your forced to chat with them and none of them are ever able to provide you with any details
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