BikesDirect

I ordered a Gravity Bullseye 27.5+ fat bike on Monday late afternoon. It shipped late on Tuesday and arrived yesterday (Friday). It was packed very mindfully and despite the box getting what looked like a bit of a rough ride from Fedex (ground shipping... the free option), the bike arrived without a scratch. It arrives mostly assembled. The only tools you need for finishing the assembly is a hex/allen wrench (sorry, don't remember size) for the handlebars/stem and front brake caliper (needed tightened), and a 15mm wrench to install the pedals. Everything works perfectly, shifting is smooth and swift for both front and rear, disk brakes work quite well, and the bike is gorgeous in Flash Green!

So I've had my Gravity Bullseye fat bike a few weeks and absolutely love it. Fast shipping. Easy final assembly. My first time ordering from BikesDirect and my first fat bike. I did alot of research before choosing BD and happy I did. So after quite a few hours on a variety of terrain (mostly snow here in Vermont) it handles great and I have zero complaints. Today for instance I was on a trail packed full of ruts from hikers and snowmobiles. It easily rolled along with 8 psi in tires. Very sharp looking as well. Looks even better in person. If you're wondering about sizing, I went with an 18" frame and I'm 5'9". Fits fine for me. The standover is about 29". If you're hesitating, don't. Just buy one. Great, fun bike.

This is my fifth bike through them two from two from Cycle Spectrum and three from Bikes direct.com. All bikes have exceeded my expectations. I have lived past 12 years car free and these bikes have performed as should in bad weather and terrible Houstons pot hole littered streets. I have bought from major manufacturers and even had bike custom built these bikes can hold their own against them. I make a modest living so this company allows me to afford a bike that could not normally afford. Keep up the good work bikesdiirect, you have a long time loyal customer.

So far we have no complaints, just received our bikes, Motobecane Immortal pro all carbon bike, and a Kestrel evoke 3, also an all carbon bike.
Only took four days to arrive and came 80 to 90% together, as stated on the website. I did the rest, but also took them to a local bike shop just for piece of mind.
The cool part after looking at both bikes and doing a professional setup for the both of us ( setting proper saddle placement and handlebar adjustment)
He looked smiled and said "WE DID GOOD" couldn't believe the
Price we paid and the top notch parts that were on them. Totally made us feel good!
We have only ridden twice, and so far we're loving it, 14 miles on the first ride and 24 on the second ride. Looking forward to a lot more. Planning on a 50 mile ride very soon, so will get back and post again.
We've recommended the site to several of our friends, hoping they have the same experience as we did.
Only four stars because it's still way to early.

I think this is the best purchase I made during all the quarantine time, it is healthy and beneficial for me and my body. The quality is good. I already took a ride on my new city bike. It's just perfect. Thanks a lot.

I bought my Motobecane Bistro 8V a couple of years ago. I was apprehensive because the price seemed to low to be the real deal. Happily, it is the real deal and I'd buy another bike from them in a heartbeat. It was shipped quickly and was delivered undamaged. I recall contacting their support team and had no problems with them at all.

I'm pretty handy with tools, so setup and adjustment were easy. I'd say that the only downside is that assembly and adjustment. If you're uncomfortable doing that you should consider buying from your local bike shop or find a bike mechanic to do it for you.

I wanted a solid, inexpensive fat bike, and Bikesdirect delivered on that front.
Preordered a while back and sat patiently... when the ship dates arrived I was updating tracking furiously until I saw some movement.
Opened the box up and was delighted to see how slick the bike looked in person! Photos dont do them justice.
It might do you well to have a friend with at least a smidgon of mechanical prowess to help you tighten everything up and get rolling.

Other than that, BD will do by you well.

I ordered the Motobecane gran premio elite and couldn't be more happy. It was shipped extremely fast, and arrived in less than a week (even over the Christmas holiday rush). Bikesdirect packaged the bice nicely, it could have been hit by the UPS truck and still arrived in great condition. Nothing but positive reviews from me. Now if they could get the Montana Winter weather to be a little nicer, I would be thrilled; and pay extra for it.

We ordered a 24 speed Motobecane road bike. I had it assembled by a local bike shop near my job. The LBS did a great job & I purchased a nice bike lock from them as well. The LBS spoke very highly of our new Motobecane bike. I took it for a short test drive to make sure every thing was good. I loved the smooth gear changes with the Shimano system. My son is away in college and he loves it, he rides it several days a week. I will definitely purchase another bike from bikesdirect.com in the future. Delivery was fast also.

When it came to buying a new bike, I have always been someone who believed you always got the best service from your local bike shop. I need to refine that claim by adding Bikesdirect.com. I recently ordered and received my first "fat bike" from them, a Motobecane Night Train. I had originally pre-ordered a different model, but decided to switch to the Night Train when one became available. The folks at BD were extremely accommodating and quick to answer questions both via email and voicemail. The transaction transfer was seamless and the bike was delivered quickly. I had a small issue with a bent part due to shipping damage, but BD sent out a free replacement the same day I made the call. The bike functions flawlessly, is better equipped and cost less than half the price of the bike I was looking at in my local shop. I honestly couldn't be happier. Thanks BD, job well done!... SC

I ordered a Motobecane Fantom 29 Trail from Bikes Direct and could not be happier with my purchase. The bike itself has far superior components to any equal priced bike on the market. Unfortunately the color I wanted was no longer available when I ordered the bike but Bikes Direct reached out to me very promptly and were more than accommodating in helping resolve the issue. The service was very personal and pleasant. I would recommend BikesDirect.com to anyone. I already have one friend who is about to order a bike from there himself after my raving reviews!

I got on Bikesdirect looking to get a budget mountain bike and was astonished at the different options available. I appreciate diversity, but I don't know much about bikes, so the choice was tough.
Fortunately, I was able to get in touh with their sales department who helped me make the most informed decision I could before my purchase.

I ended up with a nice 2015 Fantom 29 X4 with disc brakes! The bike looks slick and rides like a dream after a quick tuning.

I just purchased the Gravity FX1 & let me tell u, this bike is awesome. I took it out just on regular back mountain roads but this bike shifted great even under pressure going up. I had 2 do some fine tuning 2 the front & rear gear units.the brakes stop on a dime, I ddefinitively would say this bike will hold up 2 a much more expensive bike. After you adjust the front & mid shock this bikes smooth.so dont waste your money on $200.00 bikes at department stores, if you have the extra cash spend it. You will not regret it.

Bought a road bike for Christmas - brought to bike store for final put together. Bike store was closed for a few weeks - when they finally got to bike they discovered that one of the gear cables was broke ( inside the frame). I had the cable replaced and contacted BD. They advised that they would not cover the cost of the cable since they would have sent me the part - fair enough. I then asked them to cover the cost of the labor - they refused. Doesn't make sense - whether or not I used their part or mine - they should be responsible for the labor. I planned on returning the bike - mostly because of the rude customer service representative, but as he pointed out to me I was beyond the 30 days. I was warned about BD - should have listened.

I have purchased several bikes from bikesdirect.com ranging from an inexpensive fixie/single speed to a high end titanium mountain bike. They have all been excellent values. Until recently I have had no problems and no reason to contact customer service. When I did have some questions and a problem getting a replacement part for a part that I broke, I contacted Larry at *******@aol.com and was blown away by his level of responsiveness. I got quick helpful answers to all my questions and he found me the part I needed right away. Im impressed and Id recommend bikesdirect.com to anyone.