BikesDirect

I've put over 1000 miles on my fat bike and I love it. I've ridden hard and when I need parts Larry always comes through. If your looking for a great bike at a great price BikesDirect is where its at!

Bought a Bikes Direct 29er at Christmas. The delivery was 1 day early to my surprise, couldn't wait to get it put together. The hardest part about it was getting it out of the box and the wrapping. The packaging is well thought out and very protective. My box arrived with a smash mark in the side of the box, but everything inside was so well protected there was no damage. The assembly process is not difficult at all (I am very mechanically inclined) The directions are clear, read them twice they are a translation from another language. The adjustments for both the derailleurs and the disc brakes were very close and could have been ridden as received. Now that we are almost through the summer and I have some mileage on it love the bike. It is a great ride and the price was very good.

I ordered and paid for my $2000. Bike 10/25/2018 and now it is 01/26/2019 and I still haven't received it. In the check out section I didn't see anything indicating that it would take a third of a year or more to receive my bike. I thought it would take around 7 days. I guess they need my money to purchase the bike. It probably wouldn't be so bad if they gave me some feedback but I can't even contact them! If I ever get it, i'm sure i'll like the bike. Frustrating as heck!

I bought another bike as a gift and this time it was for my mom for Christmas. I ordered it and it shipped quickly just like last time. Only hard part was getting the box in and out of my car. My boyfriend and I put it together easily and my mom loved her Christmas gift. I'm the "good daughter" for a at least a few months! This website has a smooth order process. FYI you have to sign for the bike so make sure someone will be home or ship to your work like I did.

Received the bike and everything was as expected. Great value for the price, especially at the high end with the carbon frame bikes. Everything was as advertised. Despite the fact it was free shipping, the shipping was really fast.
Had an issue with one small missing item and customer support was able to handle next day and handle all arrangements.
Great experience overall, next bike is definitely going though these guys again.

Leaving this review as bikesdirect is a good deal better than I had hoped.
Had to do my research as bike must be built personally, but if you can put together an IKEA desk or lego set, shouldn't be much issue

The free shipping was incredibly Fast! Ordered on Thurs, arrived on Sat. Everything was packed great! Everything arrived in perfect condition. We had our bike together and were riding in less than an hour. No surprises. Everything was exactly as pictured, except the color was SOOOOO much prettier! The whole bike was better than pictured. We bought a Gravity full suspension mountain bike. We will not buy from a reg. Store again.

Have bought 2 bikes here. One for myself and one for my daughter. High quality bikes. They are holding up very well. Miles ahead of what the walmarts and targets are selling. Assembly has been easy. Bikes recieved in excellent condition.
Only complaint is that UPS somehow rips the boxes. Both were torn in the same place near the rear axle. My cafe noir was still all present and accounted for but my daughters beach cruiser was missing its rear brake shoes... I robbed some off a junk walmart bike waiting to be scrapped. So no big deal... still... examine bike carefully before signing for UPS. Something in their system is damaging the box.

Purchased a Motobecane Strada Ltd 1.0 from Bikes Direct in late July 2018. Bikes Direct customer service was very helpful answering my numerous questions before the purchase. Bike arrived within a week. Easily assembled. Rear derailleur shifted perfectly. Had to tweak the front derailleur a bit, but this was nothing out of the ordinary. As a bike owner we must know how to do these simple tweaks or we're running to the LBS all the time and wasting money. Already have 431 miles on my new bike and I really enjoy riding it.

I now look forward to going on a bike ride and getting exercise instead of worrying about a pinch flat due to a small rock or hairline crack in the road.

I highly recommend Bikes Direct.