• Cyclingdeal

Cyclingdeal

Overview

Cyclingdeal has a rating of 4.62 stars from 1,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cyclingdeal most frequently mention fast delivery, good price, and great service. Cyclingdeal ranks 1st among Bicycle sites.

  • Service
    86
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    12

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 94.3%
Positive
348
Neutral
6
Negative
15

Instant Feedback

3,004 reviews

3
See all photos

What reviewers want you to know

Positive highlights

  • As always great value and prompt service from the crew at cycling deal.
  • Easy & convenient shopping experience, with prompt delivery as promised

Critical highlights

No critical highlights yet

How would you rate Cyclingdeal?
Top Positive Review

“The extensive product range and deals stand out from...”

Andre T.
2/2/24

The extensive product range and deals stand out from other retailers. The option to enquire about specific products is reflective of the importance of having customer interaction when shopping at bike stores; a detail that is much appreciated. However, a few products lacked in images that would have helped with knowing the finer specifications and usability.

Top Critical Review

“Quite a poor buying experience:”

Phill E.
4/4/23

Quite a poor buying experience: - The Add To Cart button didn't work. It eventually worked only after clicking it for about the 10th time. - When filling in my details it said mobile phone was optional. But when I tried to pay it gave me an error saying the mobile phone number had to be provided.

Reviews (1,082)

Rating

Timeframe

Other

Reviews that mention popular keywords

cycling deal (65) shopping experience (38) customer service (34) quality products (38)
Thumbnail of user tonyc1489
1 review
0 helpful votes
February 11th, 2024
Verified purchase

Very easy to install and looks good. Have only just set it up but am confident that it will do the job. Has freed up space in my garage.

Reason I chose this business:

Internet search

Thumbnail of user shaune26
1 review
0 helpful votes
August 9th, 2021
Verified purchase

Great service, prompt delivery I had the new bikehand repair stand within a week of ordering even with the current health pandemic that we are all facing. As for the bike stand would highly recommend it, used it a bunch of time already from maintenance and general bike cleaning. Found it to be very sturdy, I will be honest i was a bit worried that it would struggle holding a bike from the dropper post but handle it with ease. Pretty much attached the tool rack and it was ready to go. All round great experience.

Reason I chose this business:

Was looking for bike repair stand and came across the website and the rest is history.

Thumbnail of user nigels398
1 review
0 helpful votes
August 29th, 2023
Verified purchase

Very quick turnaround, I place my order on a Wednesday evening and the part was delivered on Friday morning.
Thank you

Reason I chose this business:

Clear website and good prices.

Thumbnail of user alans791
1 review
0 helpful votes
July 13th, 2021
Verified purchase

Web site was easy to use and navigate. Payment process was easy to follow and worked well, as it should. All I can recommend is that to have more detailed specifications of your product. Ie. For the pump, maximum pressure it can inflate to, material that it's made from and scale of pressure meter. Also to state best suited to low pressure high volume mountain bikes or suitable for high pressure road bike tyres.

Reason I chose this business:

Cyclingdeal offered the product I was after at a very reasonable price, and I could buy it online and have it delivered. Easy.

Thumbnail of user dennisd1047
1 review
0 helpful votes
February 1st, 2024
Verified purchase
• Updated review

Quick processing and delivery.

Need to say something more to meet 50 characters threshold (I think some people might quit at this point)

Good shop!
November 12th, 2022
Verified site experience
• Previous review
Thumbnail of user mickeys79
2 reviews
0 helpful votes
October 17th, 2021

Nice looking website, easy for navigating, I think that during these times it is great that they offer everything for online shopping so you can still be active and find all the gear you need.

Tip for consumers:
it is very easy for navigating just visit :)

Thumbnail of user andrewt1551
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Good product which works well at a good price. Delivered quickly with excellent communication from seller

Thumbnail of user johnh9644
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Detail on site was adequate. No in stock was very helpful. Delivery was really fast to WA over the holiday period.

Reason I chose this business:

Ive bought stuff previously.

Thumbnail of user henryc1059
1 review
0 helpful votes
February 20th, 2024
Verified purchase

Fast post, no hassle experience. Dealt with them before and same positive experience. Quality products from Taiwan.

Reason I chose this business:

Dealt with them before

Thumbnail of user nujs
1 review
0 helpful votes
September 7th, 2021
Verified purchase

Ordering online was easy. Shipping details provided and tracking number available. Even a follow up email to check if the delivery was received. Nice!

Thumbnail of user sozosp
1 review
0 helpful votes
December 27th, 2023
Verified purchase
• Updated review

Easy and efficient, and a replacement roller actually arrived before xmas. Thank you for being fantastic to deal with.
Cheers

Very understanding and willing to help and resolve the replacement of roller.

Reason I chose this business:

I bought previously and I was happy with service and products.

Service
Easy and efficient
December 18th, 2023
Verified site experience
• Previous review
Thumbnail of user petab9
1 review
1 helpful vote
September 17th, 2022
Verified purchase

I've shopped with Cycling Deal for years.
Have good products at realistic prIces. They have been responsive and helpful when asked for advice and deliveries have always been prompt. Overall, I just have confidence in their service.

Thumbnail of user ngocl13
1 review
0 helpful votes
August 31st, 2021
Verified purchase

Very good. Site easy to navigate, kept in the loop at all times and very quick delivery. Would buy from here again.

Reason I chose this business:

Had what i wanted at a good price.

Thumbnail of user vernep3
1 review
0 helpful votes
January 14th, 2024
Verified purchase

No hassle and straightforward process. First time using Cyclingdeal so unsure if what to expect. What I got was clear comms on order status.
No problems with delivery, to the door and prompt

Reason I chose this business:

Best price and availability for the product I wanted

Thumbnail of user paulm5370
1 review
0 helpful votes
February 26th, 2024
Verified purchase

Quick delivery and great prices thank you. Tools so far are good quality, hopefully will last.

Reason I chose this business:

Great prices

Thumbnail of user martyd90
1 review
0 helpful votes
December 30th, 2022
Verified purchase

Can't review the product as it's not been used yet. It was posted promptly with no problems.

Thumbnail of user andreww2213
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

Good range of options and prompt delivery.
Easy to navigate website.

Reason I chose this business:

Had the bar I needed.

Thumbnail of user phillipr375
1 review
0 helpful votes
September 11th, 2023
Verified purchase

Easy shopping experience. I found the items I was looking for. Delivery took 7 days to regional NSW.

Reason I chose this business:

They had what I was looking for

Thumbnail of user brianm2141
1 review
0 helpful votes
May 15th, 2021
Verified purchase
• Updated review

Excellent ease of ordering!
Only two and a half working days delivery.
Arrived in good condition and well packaged!

Reason I chose this business:

Saw a photo of the rack mounted on the JPod owners fb page. Enquired of the poster and received a glowing report of both the rack and Cyclingdeal so after doing a little more research on their credentials put in an order!

Excellent ease of ordering!
May 7th, 2021
Verified site experience
• Previous review
Thumbnail of user kotoyoh
1 review
0 helpful votes
December 1st, 2023
Verified purchase

It was very easy to construct, sturdy and perfect weight/size for our 3 bikes. Very satisfied, thank you!

Thumbnail of user antoniof206
1 review
0 helpful votes
September 7th, 2023
Verified purchase
• Updated review

Easy to navigate the website. Products are of good quality and always at great prices. Always the same reliable and speedy service when dealing with this company.

Good products at reasonable prices
June 4th, 2023
Verified purchase
• Previous review

Good products at reasonable prices. Easy to navigate the site. Very fast delivery

Thumbnail of user maureenb380
1 review
0 helpful votes
December 17th, 2021
Verified purchase

Great looking product and just what my son wanted and it arrived in good time very prompt service

Reason I chose this business:

Value for money

Thumbnail of user roberts9922
1 review
0 helpful votes
January 7th, 2024
Verified purchase

I have shopped with Cycling Deal for years and have had only positive experiences. I highly recommend Cycling Deal.

Thumbnail of user peterl1340
1 review
0 helpful votes
May 12th, 2022
Verified purchase
• Updated review

Bought multiple items off them when you could go into the shop ( bikes, forks, bike racks, wheels, tyres, tools plus more) a lot less on line.

Always went into the store but now they are only online
April 1st, 2022
Verified site experience
• Previous review

Always went into the store but now they are only online. So hopefully there online service is as good as the in store service was.

Thumbnail of user yehp1
1 review
0 helpful votes
June 15th, 2022
Verified purchase

The post office ruined the box what the headset came in so I had head set bearings loose but other then that it works great thanks

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From the business

CyclingDeal.com.au originally began in 2005.

CyclingDeal.com.au Fast Facts:
We are Australian owned and operated.
We offer next day dispatch on 95% of all orders

Our goal is to supply exciting deals on a brilliant and always changing range, all at genuinely amazing prices.
Unlike real world retail stores we are open 24 hours 7 days a week, so you can grab a bargain all year round. Even in your PJs!
Our customers are our family. We are real people and love to help! We have an outstanding customer service team and are constantly updating our customer service technologies to offer unparalleled satisfaction and detailed service.

New products are added to our website each day. We aim to continually bring you exciting new deals!

We're based in Melbourne and sell bikes all across Australia and USA. Come and visit us today!

Company Representative

Thumbnail of user nickg567
Nick G.
Typically responds within 2 days

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