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1 Review by Brian

BikesDirect

BikesDirect

8/19/15

I ordered the MER Galaxy SC3. The bike came on time, everything was neatly packaged. However my rear wheel was bent, So I asked customer service for help. Larry replied back to immediately and helped me by sending a replacement wheel, no question asked. Excellent customer service. I would've given 5 stars if it wasn't for the faulty wheel. Nonetheless, great experience.
-Brian L.

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