Developed in part with a grant from
the National Science Foundation

Member since August 2015

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 205

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Brian




I ordered the MER Galaxy SC3. The bike came on time, everything was neatly packaged. However my rear wheel was bent, So I asked customer service for help. Larry replied back to immediately and helped me by sending a replacement wheel, no question asked. Excellent customer service. I would've given 5 stars if it wasn't for the faulty wheel. Nonetheless, great experience.
-Brian L.

Brian Has Earned 4 Votes

Brian L.'s review of BikesDirect earned 4 Very Helpful votes

Brian hasn’t received any thanks yous.

Brian doesn’t have any fans yet.

Brian isn’t following anybody yet.

Similar Reviewers on Sitejabber


Have bought 5 bikes from $400 to 1300, none were damaged, all assembly went pretty smooth. I'm no...


A great customer service is apparent not when things go smoothly but when there is an issue... I...