I ordered a Gravity Bullseye 27.5+ fat bike on Monday late afternoon. It shipped late on Tuesday and arrived yesterday (Friday). It was packed very mindfully and despite the box getting what looked like a bit of a rough ride from Fedex (ground shipping... the free option), the bike arrived without a scratch. It arrives mostly assembled. The only tools you need for finishing the assembly is a hex/allen wrench (sorry, don't remember size) for the handlebars/stem and front brake caliper (needed tightened), and a 15mm wrench to install the pedals. Everything works perfectly, shifting is smooth and swift for both front and rear, disk brakes work quite well, and the bike is gorgeous in Flash Green!