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BiggerBooksReviews 636

3.2

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From the business

Save big on the college textbooks you need this semester at BiggerBooks. Free shipping on orders over $59 and a 25 day worry-free return policy.


biggerbooks.com
Founded in 1999
Lexington, KY, United States
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BiggerBooks Reviews Summary

BiggerBooks has a rating of 3.2 stars from 636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BiggerBooks most frequently mention good condition and timely manner. BiggerBooks ranks 6th among Textbook Rentals sites.

service
169
value
29
shipping
26
returns
20

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6,983 reviews

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Wisconsin
2 reviews
0 helpful votes
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Mindfulness Basics
September 7, 2021

It was easy to find my text book, I needed it in a hurry because my class already started, I had the option here for two day delivery, which I truly appreciate.
Thanks

Date of experience: September 7, 2021
Ohio
1 review
0 helpful votes
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Sociological theory
September 7, 2021

Good experience. It came on time and it was a very quick process

Date of experience: September 7, 2021
Florida
1 review
1 helpful vote
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I ordered a book with one day shipping. On the site it stated when it would arrive. It arrived 4 days later. Spent $30 on shipping and they stated sorry no refund. I could have ordered regular shipping and had it arrive the same day it actually arrived. Bad business and will not receive any more of my money and if I can help it none of the students my kids have classes with either.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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Reliable
September 7, 2021
Updated review

Pretty easy process, paid for one day shipping, hopefully the book will arrive accordingly.

Date of experience: September 7, 2021

Pretty easy process, paid for one day shipping, hopefully...
August 28, 2021
Previous review

Pretty easy process, paid for one day shipping, hopefully the book will arrive accordingly.

Date of experience: August 28, 2021
Texas
1 review
0 helpful votes
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Has all the information you need for the tests
September 5, 2021
Updated review

Great book! Quality great, no rips, tears or any signs of wear and tear! The information is almost exactly like the website!... ALMOST! Which is why I rated it 4 stars. It is missing the questions from the website. Aside from that it's exactly the same.

Date of experience: September 5, 2021

Great!
August 26, 2021
Previous review

Great!

Date of experience: August 26, 2021
California
1 review
0 helpful votes
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Great
September 5, 2021

My experience with Biggerbooks was good and was fast.

Date of experience: September 5, 2021
North Carolina
1 review
0 helpful votes
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Great
September 5, 2021

My book came faster than expected and was in great condition

Date of experience: September 5, 2021
Colorado
1 review
0 helpful votes
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Good prices and selection
September 3, 2021
Updated review

Good Prices. They have the right selection of books for the right price. I like that they have several options of types of books, including digital copies with audio.

Date of experience: September 3, 2021

Good Prices
August 26, 2021
Previous review

Good Prices.

Date of experience: August 26, 2021
Illinois
1 review
0 helpful votes
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Textbooks
September 2, 2021

I am a first year and got my books quickly and they were in good shape

Date of experience: September 2, 2021
Texas
1 review
1 helpful vote
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Thief
October 2, 2021

The stole my money and never sent me my book, it cost me $141 with everything and even no one responding to my call and emails. Be aware of them.

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 2, 2021
New Jersey
2 reviews
0 helpful votes
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The right book and within a fair time shipment.
September 1, 2021
Updated review

I got a coupon and I save a couple dollars.
When I was comparing prices, BiggerBooks had the cheapest price.
At first, I was a little bit nervous because this is the first time that I order a book from BiggerBooks.
However, they sent me the right book as expected, and ontime.

Date of experience: September 1, 2021

I got a coupon and I save a couple dollars
August 24, 2021
Previous review

I got a coupon and I save a couple dollars.

Date of experience: August 24, 2021
Massachusetts
1 review
0 helpful votes
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Only Place Left
September 1, 2021

I ordered my book through BiggerBooks because my order from Amazon would not have been delivered until October and my order from Walmart was cancelled three times, even though the website said it had five in stock. BiggerBooks was the only place I was able to find my textbook and could get it before the second week of classes began.

Date of experience: September 1, 2021
Georgia
1 review
0 helpful votes
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Good book
September 1, 2021

I needed this for school. It was a little pricing but It was definitely cheaper than what the school bookstore was charging.

Date of experience: September 1, 2021
Erin C. — BiggerBooks Rep
over a year old

Thank you! -BiggerBooks

Arizona
1 review
0 helpful votes
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Great
August 30, 2021
Updated review

Nice and easy. Price was great. My book came on time. I ordered a new copy and that's exactly what I got.

Date of experience: August 30, 2021

Nice and easy
August 23, 2021
Previous review

Nice and easy

Date of experience: August 23, 2021
Maryland
1 review
0 helpful votes
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Excellent Service
August 29, 2021

I got exactly what I asked for in great condition.

Date of experience: August 29, 2021
Georgia
1 review
0 helpful votes
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Product arrived as expected
August 29, 2021

Product arrived as expected.
The oversized cardboard wrapping caused the mail carrier to bend the product.
Next time, I wish more size-appropriate packaging would be used.
Thanks!

Date of experience: August 29, 2021
California
1 review
0 helpful votes
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New Adventures
August 29, 2021

Thank you very much. Perhaps shipping could be a little faster.

Date of experience: August 29, 2021
Erin C. — BiggerBooks Rep
over a year old

Thank you for shopping with us! -BiggerBooks

Texas
1 review
0 helpful votes
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Book
August 29, 2021

Customer service kinds trash not gonna lie. But books are good other than not coming with the access code

Date of experience: August 29, 2021
Erin C. — BiggerBooks Rep
over a year old

Thank you for choosing BiggerBooks!

Oregon
1 review
0 helpful votes
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Products received in good condition
August 29, 2021

I have ordered from bigger books on a couple of occasions and every time I have the books have been in good condition, well worth the savings.

Date of experience: August 29, 2021
Erin C. — BiggerBooks Rep
over a year old

Thank you for choosing BiggerBooks!

California
1 review
0 helpful votes
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Norton Anthology of English Literature
September 28, 2021
Updated review

Acceptable, confusing packaging, but acceptable. Cheers

BiggerBooks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2021

Acceptable
September 20, 2021
Previous review

Acceptable

Date of experience: August 21, 2021