BigBasket

Dunzo and Bigbasket Congratulations on providing such a pathetic service. We have been ordering since the last 3 days and it says order arriving in whatever time. Then after 1 hour the order is cancelled saying delivery won't be possible. If delivery is not possible why have you kept the cart open to fool customers. At 10 PM we get the order cancelled message and then we don't have the option of going out and getting it.

To add more, think of your delivery partner dunzo. He has to travel all across to this bigbaskets small warehouse where Stock is not available since evening (cart is open till 10 PM) and he has to return back without being able to deliver the order and spending his time energy fuel money gone down the drain!

#bigbasket #dunzo #customerservice

Three cheers to the Bigbasket team for delivering groceries and essential items on-time even during such crisis situation. More success to you guys! Stay safe!

Now a days big basket is standing to its name at all. I order vegetables from it they were not at all good and few items were also missing. There is no one to even help you out.

The number of items in my Order delivered in very short time with the best quality without any damages

In this the of corona virus outbreak, it is expected from good brands like bigbasket to prepare for such times so that the infection does not get spread. Delivery boys have to go to various houses, so it will be best if they wear a mask and wear gloves too. I had ordered as I didn't want to go to the market die to corona virus but after I got my order, I went back to disinfecting my doors and handles and even the packages that were delivered to me.

Don't buy any vegetables from big basket these people are doing fraud business. I ordered 3days ago nobody didn't call me and saying that after connecting to customer care, I have mentioned wrong address so order is given to someone.
First of all nobody called me and I'm waiting for my order finally these people saying that money will not be refunded.
Really these service very fraud and cheating the people.
Don't buy anything from big basket it my humble request.

My delivery was cancelled without information and no refund given they say they take 48 hours for the refund to get credit the same that BigBasket is using tata's name and spoiling the name every other app reference to the upi is refunded immediately but not this cheater company they are surviving on our money by keeping it for more than 48 hours shame on you big basket get their name removed from this company

Below images show how they are cheating and looting customers money in the name of organic

Ordered normal and also organic chillies. What I recieved was both normal. This is not the 1st time. It happens always and not even once an organic item is delivered.
U raise a complaint and the only solution they have is to refund the money and nothing else beyond that

Fed up.

For any issue their only solution is refund of money. You raise any complaint and you get money back. They are not bothered about customer satisfaction.

In the words of organic they sell normal vegetables and charge higher prices

Expired milk products are delivered

Milk is higher by Rs 2 compared to market price and they also charge Rs 1 per pack for delivery.

Please do not go with BB. They only look for volumes and not quality

In every order me and my brother placed till today not one was delivered properly. Always some kind of excuse, inventory issues, item missing, product damaged in transit, or wrong delivery.

We thought they will eventually fix it, even after 4 months still the same. Today for an order, the delivery man is saying that he forgot and left the ALL the items in office and he marked the order as delivered.

Useless shopping experience. Switching to JioMart.