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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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I found the product I needed easily on their website; I compared prices across the internet and found their price was very competitive; quick shipping, and great support responses.
Great Store Great Prices Great Service
Order all my photo equipment and supplies from B&H
They will not be beat on price!
Site is easy to navigate. Always have what we need at the best prices. Delivery is SPEEDY!
I've never had any problems in ordering. Everything arrives as scheduled and in great shape. So far, I've never had to return anything due to breakage/damage.
So happy I found this site. My printer doesn't give me warning when print head needs replacing. Happened twice. I receive part in just a couple days. Thanks!
Web site easy to use and great products and service. I have used B&H for many years, always recommend them.
Web site searches work well and even misc. Items are easy to find and compare. Prices are as good as any other legitimate site. Looking forward to receiving my order.
I love B & H. They are always helpful when I have a question and they package and ship fast. The people who do reviews are always very honest and I like how for Photography, they show the reviews experience level.
I have yet to have a bad experience when purchasing anything from B&H. My package always arrives on time, and undamaged.
You had what I needed in stock, and could ship it to me for tomorrow's video shoot. Greatest Store EVER!
Very easy to order and very reasonable prices. I enjoy the choices, the items in stock, the selections.
I've been dealing with B&H for many years and have been very satisfied with the quick turnaround, quality service and reasonable prices.
Have been ordering WIFI internet products, Ubiquiti, from B&H for several years. Great prices and quick shipping. No hassle returns is a big plus.
Never a problem with B&H. Their service is superb. I buy all my camera and video equipment at B&H. The best!
We've been doing business with B&H for 30 years. It's nice to be able to purchase used equipment from a company that is so trustworthy.
I prefer to deal with B&H because of their huge selection of products and knowledgeable staff who always provide competent technical advice on which products will meet my needs, even when I'm not sure what questions to ask!
Still as good as it ever was, never had a complaint, I just wish I would win the customer appreciation prize just once.
Whose better than them? Always helpful - I've never called and not gotten someone who knew the product I was calling about. A pleasure.
What else can I say... See the title - If you can, visit their store in NYC. If you're a photo buff, you'll go nuts.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members