They've always had what I needed and generally been trouble free. About a decade ago I had an identity theft issue that tacked back to B&H and Brooklyn but could have happened with any merchant, really. Have bought multiple times from them since w/o problem.
I am definitely going to go broke shopping her but that is a good thing LOL. I buy all of my business supplies for photography here the customer service is always spot on and they always answer you questions no matter how little they might be,
I've shopped at B&H for years and have come to trust the reviews found on this website. They're extremely helpful when making a decision on which lens will best serve my purpose. They also ship your order very quickly, and the product arrives in perfect condition. I've never had a negative issue - just positive. Thank you B&H!
I've been looking to get new TV this season... and speaking with customer service rep over chat to get the best deal possible they were able to help me price match! Can't say enough how much I appreciate it!
I started using BH while pursuing my BFA in Photography and they have always been dependable, plus shipping is fast (this saved me during finals). I've had to buy products almost every week for school and through all my research they have some of the best prices. Now that I am opening my own studio I've reached out a bit more with product questions and the customer care has been amazing!... Bonus- if you every get a chance to experience the store in person- take it! Its like a mini north pole with conveyor belts transporting purchases to the cashier! (is the little things ha)
One of my favorite on-line stores. If you need photography gear, chances are they have it in stock. The web site is easy to navigate and is packed with information on products. Free expedited shipping and no sales tax to where we live in Oregon.
I love shopping B&H because of its product selection, knowledgeable customer service, hassle-free returns and exchanges, and quick checkouts at the store. Now I can add one more benefit: a painless online checkout.
I have a computer building hobby (some might consider it a problem but what do they know). My wife is into digital art as a passion and small side biz. B&H has been a great resource for both our needs when it comes to equipment and getting knowledgeable feedback on newer products.
Really isn't a better site out there for camera equipment. Customer service, selection and quality of products are all great. Prices are market, but it is my belief that in this world you get what you pay for.
B&H Photo Video has an abundant variety when it comes to products and at reasonable prices. Each time I check for something that I need they have.
The quality of the product which is offered is top notch.
I love this site! This store has got everything, and they have great prices! It's worth your while to check them out and save money on ALL your electronics needs... not just cameras. There's gadgets that I have never ever heard of, and B&H has got it.
One wish, as a Canadian shopper, is that they would list prices in Canadian dollars too. But, that's just one small wish.
Also, shipping is super fast, and always well packaged! Customer service is phenomenal.
About us: We are Interquel Productions, an independent production company.
B&H has been a tech staple for me for many years... Can't say enough how great this business is... When I need something, I always go to B&H first, because they are on the cutting edge of technology...
I find ordering from B&H fast and easy. I've never had a problem ordering here. And, living in Philadelphia, delivery is usually one day, two days tops in most cases. I'm so far very happy with the service.
A co worker told me about B & H Photo when I was looking for a new camera. I researched what I wanted and B& H had the best prices for my actual needs. Everything I have purchased from them has been exactly as described on their site. Just placed another order today.
I have been using B&H for more than 15 years. Very consistent, extremely good customer service, their store in NY is like the Mecca for all photography geeks.
Thank You so much for everything you guys are doing!
Easy site navigation, full product disclosure/description, excellent product availability, competitive pricing, and free expedited shipping delivered to my door in 2 days. Why get caught up in the black Friday madness?
I learned about B&H from family about 5 years ago and have been buying from them ever since. They've never let me down, pack every shipment very well and their customer service team is great to deal with.
I do most of my shopping online, especially for electronics. Some mix-ups might happen once in a while. The important point is when stuff happens, how easily you can access to a customer service rep and how quickly and fully your issue is resolved. That's why B&H Photo Video is one of the stores I occasionally visit, knowing that they're behind the items they sell.
My experiences with B&H Photo have always been positive. I've ordered a variety of items, including cameras, camera accessories, Apple watches, etc. Items are always packaged securely and arrive very timely.
Truly the best. Never had any problems. Great and simple return policy, excellent product info and unparalleled selection. Live chat feature is also a nice surprise. Really talk to a human with no wait time. They actually are experts on the products they sell.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via cs@bhphoto.com.
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.