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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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If only all business were this efficient and knowledgeable about their products! Live chat operators are fantastic! I only shop B &H photo!
Best online shopping experience: products are easy to find; shipping options are exceptional; prices are more than competitive; service is the best anyone business can provide its customers
This if my first time at B&H and this site it quick and easy to use. Thanks. You saved me about $20, plus shipping costs
I love the ease of your site, how I can compare items, and take my time shopping! I've purchased a lot of camera gear from you all over the years and I love that you're consistent and reliable, thank you! Your service is wonderful, thanks so much.
They know what they are doing and it shows! Other companies should take not and emulate what they are doing - fair prices with a great return policy - 5 stars absolutely!
I have been a customer of B&H for 14 years, great service, They are my only source for all of my photography needs.
Always the best prices and selection. Fast and reliable shipping. Great customer service! I want to visit their store in NYC.
You guys have the best service and ease of online ordering of any I use. Thanks and keep up the great work
Have made quite a few purchases from B&H and have always received reasonable prices and fast shipping. And they carry just about anything in the photo / electronics category you would want.
Have been dealing with B&H for many, many years. Always find what I am searching for, delivery and pricing excellent. Follow up is always on point.
Bought a Sony Cyber-shot DSC-RX10 IV that just shipped for the firdt time. B&H website informed me expeditiously of the camera's availability and then let me super-easy place the order. Free fast shipment is always appreciated.
Estaba buscando una mac y encontré buenos descuentos. Compre una no tan nueva, pero mejor de la que iba a comprar
Good products easy check out knowledgeable sales personel quick delivery
Bought my last camera and a lens here.
Its the place I can get every piece of photo equipment for my hobby. The lens, cameras, memory cards - all listed in one place! Ofc the store also has much more electronics than that but I`ve dealt only with the photography related ones. Though the delivery should be the same for every item, and its fast and safe!
You can sometime find something cheaper but you never know what you will get.
Sending stuff back to China can cost more than what you bought. Good stuff at good price and people who stand behind it. Thats B&H it's a win win win.
I always keep a great gift card credit built up with B&H. These gift cards NEVER EXPIRE & I Love that! SO whenever I need something... i order it.
B&H has the best selection and great prices for all of my photographic needs. Easy to navigate website, easy ordering and free shipping.
Have ordered several times. Good products, easy order, fair prices, good delivery. Best online vendor.
My favorite site, easy, fast the right price what more can a professional ask for.
I have been doing business 25 years never had a problem with anything.
Bought here afew times when over the in US for work. Quick delivery on everything, good range of kit available.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members