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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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B&H has a huge selection of anything in the realm of electronics. Very reasonable prices. They are at the top of my list of places to shop.
I've never had issues with ordering or returns (which are rare). The selection and cost can almost never be beat, so these days I simply start my search for equipment and supplies at the B&H site. 99% of the time, I order from here too.
Great service, shipping time, products that I want. Easy to navigate website. Thank you...
Need something. Get something
Simple fast fair fare
The hardest part of my order is typing this review...
I needed another eyepiece for camera. Didn't know if B&H would be interested in furnishing such a small item. Size and price. Sent email. Returned in two days with search number. I purchased and went ahead and pick out couple more items than normally would not have bothered with at time.
... for camera supplies. Both for my personal use and for my classroom. The demonstration videos are concise and helpful when I'm looking for new products.
Fast shipping, Fair price, Quality products, What is not to love about it. Never had a bad transaction
Probably the world's most reliable company in this field! I have had business with B&H for many yrs by now. NOTHING fails!
Good prices... and fast service My first time ordering and haven't received products yet, but hopefully I won't be disappointed
I like the reviews which verify the actual buyers.The descriptions are accurate and if I call the sales staff are always helpful.
I was doing a random price comparison online and found B&H. Their price for a certain product was considerably less - and it included FREE shipping! Thank you, B&H!
The website is easy to use, has wide variety of photography and other equipment, and ships when promised! Have never had a problem with B & H!
B&H Photo Video is a great place to shop for all things technical. Love that Expedited "free" shipping!
Previous review of B7H Photo Video was on my D800 Nikon, this year my task was to upgrade my Wi-Fi connectivity to giga-bit capability. I first ordered an older mesh router by mistake. I quickly caught my error but B&H had already shipped! I sent in an order cancellation and within 20 minutes was given an return authorization and will get credit for the older unit. The new router was shipped the following day. Got Fedex confirmation that the first unit will arrive today and the newer unit the following day.
Beat Amazon price and favorable tax incentives!
Love this shop.
The only supplier that I trust. I have never had an issue that was not easily resolved!
Top gear, top personnel, best prices and shipping.
Ordering process was very quick and easy to navigate. Concise and was very quick. No lagging from screen to screen. Was able to see exactly what i was entering at all times. Well done B%H
I found what I wanted, the price was good, and I got the order taken care of within minutes. Thanks!
Great website. Lots of selection and easy check out process. I will definitely be shopping here again.
Top photo store in New York Service, stock, personnel, on-line ordering, all top notch.
It is the go-to place for all things photographic.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members