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B&H Photo VideoReviews 3,787

3.7

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B&H Photo Video Reviews Summary

B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.

This summary is generated by AI, based on text from customer reviews

service
342
value
353
shipping
346
returns
216
quality
331
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California
1 review
0 helpful votes
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Amazing Website!
November 15, 2017

So easy to navigate and find products on B&H website. It's my first time to purchase from B&H. I hope everything goes well!

Date of experience: November 14, 2017
California
1 review
0 helpful votes
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Great service and products, with decent shipping options and times. Hoping to continue shopping with them in the future.

Date of experience: November 14, 2017
Oregon
1 review
0 helpful votes
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Straight forward
November 15, 2017

Ordered, was out of stock, B&H held the request, notified me two days later, order placed - all is good.

Date of experience: November 14, 2017
California
1 review
0 helpful votes
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Macbook Pro, photography equipment, purchased one used photography item that
Was like new, external drives and more all arrived in excellent condition and the price is competitive. So far I trust B&H to sell top quality products.

Date of experience: November 13, 2017
Minnesota
1 review
0 helpful votes
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Wow! Look what I found.
November 14, 2017

Early Black Friday buy and the item was actually in stock.
Our old iPad was getting slow and wouldn't even handle any IOS updates from 9.0.

Great value and price.

Date of experience: November 13, 2017
Washington
1 review
0 helpful votes
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Outstanding business
November 14, 2017

I've purchased a variety of photo and electronics gear from B&H over over the years because of their good prices and fast mail service and have always been pleased.

Date of experience: November 13, 2017
District of Columbia
3 reviews
0 helpful votes
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I can find what I need.
November 13, 2017

Great inventory and easy to order. I work both in visual and audio fields. I can get everything at B and H.

Date of experience: November 13, 2017
Brazil
1 review
0 helpful votes
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Ótima Experiência!
November 13, 2017

Trabalho com filmagem profissional e tenho comprado meus equipamentos na B&H. Excelente atendimento, na loja física possuem atendentes que falam português, o que facilita muito para os brasileiros.

Date of experience: November 13, 2017
Florida
2 reviews
0 helpful votes
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Great experience
November 12, 2017

I am a professional videographer and have been purchasing my equipment from B & H for almost 17 years. They always have what I need and I have never been disappointed with their service! Great company with compassionate, caring employees

Date of experience: November 12, 2017
Illinois
1 review
0 helpful votes
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I love me some B&H Photo video. Fast Service, Easy to Find Items, and Great Prices. My go-to source for all things photo & video.

Date of experience: November 12, 2017
Pennsylvania
1 review
0 helpful votes
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Great Value
November 12, 2017

Competitive pricing and fast delivery is what I look for in a vender and B&H fits the bill. I've never been disappointed.

Date of experience: November 12, 2017
Texas
1 review
0 helpful votes
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Great Service
November 12, 2017

Always have what i need - thank you - and free shipping - that is the best feature! I have been using Cable Techniques short XLR connectors on several projects and B&H is my go to supplier for this product. I just would like for them to be a little less expensive but you do what you need to do and move on.

Date of experience: November 12, 2017
Indiana
2 reviews
0 helpful votes
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Quick and Painless
November 12, 2017

IT is always easy to find what I need and get it. I like that B&H has both the products and the accessories that make allow use of my purchases to their fullest.

Date of experience: November 12, 2017
Virginia
1 review
0 helpful votes
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I love B&H. The whole environment is simple. Best prices you will find for MACs anyway. I would never hesitate to recommend B&H.

Date of experience: November 12, 2017
Oregon
1 review
0 helpful votes
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The B and H Photo and video has made shopping for equipment super fun and fast and with good prices. Nice people to deal with as well.

Thanks

Date of experience: November 9, 2017
Washington
1 review
0 helpful votes
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B&H is my go-to...
November 9, 2017

I have purchased many things - including 4 MacBooks from B&H. Each time it has been an easy experience. I am sure I will be back again:-)

Date of experience: November 9, 2017
Colombia
1 review
0 helpful votes
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Very good
November 9, 2017

All products
All time...
I loved this page, i love this local

Date of experience: November 9, 2017
Massachusetts
1 review
0 helpful votes
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B&H always the best
November 9, 2017

I have been a customer with B&H for several years now, and I can tell you without reservation their prices, customer service, and quick and efficient processing are unequalled. They are definitely my go to guys.

Date of experience: November 9, 2017
TZ
2 reviews
0 helpful votes
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Excellent Site
November 9, 2017

I have already tried other sites and got disappointed when it came to availability within reasonable time and slow in processing the order, But with B&H always quick and products when is said to be available and ready for shipment, is always true.

Date of experience: November 9, 2017
Brazil
1 review
0 helpful votes
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B&H is peace of mind.
November 9, 2017

B&H has the most extensive selection on Pro Video equipment, low prices, the best online store, great shipping options (from free to fast), and excellent customer service.
My experience has been flawless.

Date of experience: November 9, 2017

From the business

Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL


bhphotovideo.com
Founded in 1973
New York, NY, United States