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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Always the best customer service! They ship fast and are always there to help when needed with an order.
Always have what I want... fast shipping... no tax. If I lived in New York I would be in the store every weekend.
I experienced excellent customer service and got the lowest price currently available anywhere with my order. Thank you!
Always excellent service, super fast shipping. Love B&H <3 I think that they are the best! Great prices too.
Fast shipping! Great Prices! Ordered Monday choose Next day shipping, arrived Tuesday morning as expected. Bought several times from B&H all my orders got here in time!
Lowest price on my velbon tripod part, I would have given you 5 stars but your review required me to add at least 100 characters
So much stock and never got a shipment error. Thumbs up B&H.
You are awesome in every way. Be it price or service or buying an item from B&H it's so easy.
I have been ordering from B&H for years. I'm usually looking for the best price once I've decided on an item. Then I browse the web and check eBay, Amazon, et al. In the end, B&H often has the best price or comes very close to the lowest bids. If the hunt is for anything in the Audio/Visual area, then my choice is easy even if B&H are a few dollars more. Today I got a bunch of network gear, and to my surprise, B&H had the lowest bid on the net. Wonderful!
Everything you need for a good price. The best store i know. I recommend every one to visit the mega store in NY.
Placed online order and had questions for the online chat support a couple times during the process. They provided me with excellent answers, very fast response times and overall a very pleasant purchasing experience. I will do business with B&H again in the future
You are awesome in every way. Be it price or service or buying an item from B&H it's so easy, you are so good! So far I have very good experience with B&H!
Fair prices. Reliable and trustworthy service. Accurate listings. Knowledgeable staff. Fast shipping. Great warranties.
Good shopping experience. Buying Macbook first time on B&H, will keep you guys posted about quality and others.
Love shopping with B&H. Great search, and product info. Free shipping. No Tax. Ez returns (if needed). It's so damn awesome... that I'm sporting wood.
Check out is very fast, been buying from B&H for a few years, it just keeps getting better. I check around a lot, best price is at B&H.
Frequently buy from these guys instead of Amazon.com. Sometimes Amazon sellers will ship non-genuine OEM parts, with B&H you know you are getting the brand shown in the listing.
B&H often has products that are sometimes hard to find - film, for example. Also It has made a commitment to their "bricks and mortar" store which assures individual help to the customer as well as local employment. This latter is dost important to the future of jobs and people making a living. Thank you all.
Interact with and purchase from B&H with 100% confidence. This is a company that understands superior service, super fast shipping and unwavering post purchase support. I find it literally a pleasure to purchase from B&H on-line. I have been a long time client and a I am a client for life.
Always the best experience, I loved B&H I have spent thousands of dollars over the year's. And never a complaint.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members