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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Great prices, this is my favorite place to get all my gear... from photo equipment to computer accesories and much more!
Great prices and deals, fantastic customer support and service. Never had an issue with the many items I've ordered.
This is my #1 go to for all my photography essentials! Always great prices! Easy to order website. Easy to find exactly what you are looking for!
I do not understand why you could not recognize my presetted password. You make me reset whole thing as a new customer. It is very inconvenient to me.
Have ordered from this company many times and all orders and products were as advertised. Shipment was always no hastle.
Great prices, quick shipping, quality merchandise. Love this place. I have purchased several things from B&H and have been pleased with every transaction. Placing an order is quick and easy and it arrives very quickly. Would highly recommend to everyone.
Ordering things online is made convenient when using B&H.
Expedited shipping, competitive pricing, and tax free... more
Cell phones prices are less compared to other websites. So its a nice competition to amazon... Good job guys
The price ended up being at least $125 less than a comparative price found up here in Canada. The shopping was easy and I was especially pleased to have them offer to take care of the customs and clearance for me (as that can be a particular pain and rip off for us up here). I will definitely be including them in my shopping adventures in the future.
Toi rat thich su linh dong ve gia va cac mat hang rat rat phong phu cua BH. Toi da gioi thieu website nay cho ban be cua toi rat nhieu lan va ho da cong nhan nhu toi.
Thank BH
Love the reviews and descriptions that help with my decision making. Very detailed and shopping is an easy process on their site. Thank you!
Superb customer support, reliability, fast shipping, ease of online shopping, they accept PayPal payments.
Everything I could ask for and then some. B&H is just outstanding in every way.
Ive been a customer of B&H for over (9) years now, and have nothing but excellent service.
Thanks again for years of continuous professional products and customer service.
Happy Holidays to all the people who make this company work so well.
Easy site navigation, full product disclosure/description, excellent product availability, competitive pricing, and free expedited shipping delivered to my door in 2 days. Why get caught up in the black Friday madness?
Ordering things online is made convenient when using B&H.
Expedited shipping, competitive pricing, and tax free purchases. Only thing I would recommend is price matching other retailers such as Amazon (if feasible).
I spent over an hour trying to use the bestbuy website. I did an internet search and found your site. 5 minutes later, I had completed my order. Thank you!
Ease of searching for products, added convenience of easy ordering and prices that beat the competition... this is the place you want to be!
Smooth and effortless. Great prices and always competitive. Have bought and will continue to buy from B&H Photo. Highly recommend.
Its always easy to find what I need and to follow-through with my purchase. The items are clearly described and shipping is a breeze.
B&H is the easiest to use US website for me as a Canadian. Every time I have ordered it has been accurate and no extra charges when I chose to have B&H pay all taxes and duties. I wish all businesses where this professional.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via cs@bhphoto.com.
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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