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B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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It was easy to find the item and to check out and the price was good in compared of the other stores I looked at have a great holladey
THese folks only offer quality guaranteed merchandise and ship it so it arrives promptly and in most instances shipping is free. What more can you ask for.
Excellent items and price. I Trust to you. Always best Photography items is here Shopping is very safe in B and H.
These guy have everything I need great one stop shop. Hard to find items are not an issue. Good prices and a great inventory.
Happy with the deals and support. Tax-free shipping makes them better than Amazon. One of my favorite retailer to buy stuff
There are lots of options but I keep coming back to BH. I just wish they'd offer free, expedited on all the expensive toys I buy. "Expedited" is not FedEx Ground.
B&H is one of the leading electronics retailers for a reason, They do a fantastic job all the way around.
BHphoto is excellent in it's deals and policies. But importantly as well is
The that the staff truly knows and always know what they are talking about when you ask questions. Thy have great patience and great knowledge to take care of you.
This was my first purchase of better 5.1 speaker systems by Martin Logan (2) ESL 8" towers, (1) Motion 50TX center, (2) Motion 35TX bookselfts and one Dynamo 1000W subwoofer.
I love the system, but I love the support from B & H more. I had specific question about a wireless amp and the overall pairing of these speakers.
B & H technical support reviewed the system with me and got a Martin Logan technical support person to review the system on a three way phone conversation. Now that's service folks. We were all were in agreement and I pulled the trigger.
I have purchased quite a few electronics from B&H. Every purchase experience has been good. Website is well laid out and checkout is easy.
I have purchased many different items, they have always arrived promptly and returns are hassle free
I've been purchasing items from B&H (mostly Sony products) since 2004. Always the
Best prices, service, and delivery. I always tell my friends "I bought it from B&H".
Always easy and reliable. B&H has a great selection, prices and fast service.
Highly recommended for photography equipment and othe items as well.
Great prices and great inventory. The only place to shop for photography and electronics. I've shopped here for years with great service.
Was waiting for Cyber Monday sale but sadly none of my items were affected. The purchase process seemed much more user friendly and safer with redundancies to assure your selection is indeed what all you want. Will definitely come back if I need more stuff! -Tuff. Puffin in Canada
I haven't bought a lot of items from B&H, but I'm a loyal listener of their excellent photography podcast. I appreciate what they do and as long as their prices are competitive, I will buy from B&H.
I love the deals of google home mini during black friday at 29usd + 10 B&H gift card! Amazing place to purchase during the "deals" week!
You had exactly what I was looking for. Thank you. Also the fast delivery will allow me to use my binoculars before the weekend.
Answer: ANy refurbished item we sell has been refurbished by the manufacturer or official US distributor, Nikon USA or Canon USA etc. Other used items are each rated on a numeric scale and we tend to be conservative so customers are not disappointed.
Answer: We do. Please see https://www.bhphotovideo.com/c/browse/feiyutech-store/ci/46551 -- Henry Posner / B&H Photo-Video
Answer: In most cases you can. Our return policy is on our site at https://www.bhphotovideo.com/find/HelpCenter/ReturnExchange.jsp You can intiiate a return online or via cs@bhphoto.com.
Answer: We do, unless there is a restriction placed on an item by the US distributor. -- Henry Posner / B&H Photo-Video
Answer: The Nikon P1000 camera is on our site at https://bhpho.to/2le9bkx. The Nikon EN-EL20a battery is on our site at https://bhpho.to/2leaq3b. The Nikon EN-EL5 is on our site at https://bhpho.to/2lebl3D
Answer: https://www.bhphotovideo.com/c/product/888625-REG/ Yes, we do. -- Henry Posner / B&H Photo-Video
Answer: B&H does not have a repair department. I've had good experiences with Photo Tech Repair Service. That's a personal comment, not a company endorsement.^hp
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