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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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Good deals, all the time, entire gamut of products, attributes that keep me coming back again and again, a trend that sees no end in sight.
Keep up the good work.
Jock
They always have what I'm looking for at good prices and shipping is fast. Have ordered multiple times and so far everything has been great.
From my mini-PA to connector cords, B & H have delivered at the best prices, quick shipping, and no problems.
I love B&H. I was looking to build a new gaming PC a couple years back and just happened to stumble on the site on Black Friday. The prices were comparable to other sites like newegg, tiger direct, or amazon but had the added benefit of not charging sales tax to my state (plus free shipping!). Needless to say I saved a bunch of money, not paying sales tax, on around $1600 worth of PC components. I've been a repeat customer ever since.
Love it that you will have covered custom and taxes for item I bought. I am not crazy about UPS doing the delivery though? I have often had problems with them.
Thanks
I am a frequent purchaser of B&H products, usually photographic equipment.
The majority of the items are in stock and received via UPS the next day (NY to Maryland overnight) provided the order is placed by 5:00 PM. I have returned one item, a lens adapter, that I could not get to focus. The return was easy and the refund made promptly. All of the remaining equipment arrived and have worked as described.
B&H is a great company to deal with. All my orders were as expected and if not B&h customer service made sure I was happy. Can't ask for anything more.
Possibly the easiest site to setup and account and check out. Please B&H do not change anything on your web site.
As a professional photographer, B&H in my opinion is the best go-to retail outlet to purchase photography equipment hands down.
B&H typically always has the best prices and the fastest shipping. I love to visit the NYC store as they literally have everything you could ever want related to electronics.
I am a B & H loyal customer. Cannot go wrong for reliability, advise on products, return policy and service
Another perfect transaction with the king of camera stores. I've been a loyal customer for decades and wouldn't even consider doing business with anyone else. Great prices, great service, knowledgeable staff... no complaints. Thank you BandH!
B&H is one of the best places to order from. They deal in a lot of items other than photography. I never had a bad experance from B&H. Most of their items are shipped for free. The delivery is the best. I would certainly recommend it from my friends. Never had a bad experiance.
B&H is the more reliable, efficient, and knowledgable camera and electronics stores on the planet. It is always a pleasure researching and ordering products from their great website.
Great shopping experience!
B&H always has what I'm looking for at a reasonable price.
I would recommend this site to anyone looking for photo gear.
If I had more money, I'd spend it all at B&H! I remember the first e-commerce site and it left something to be desired. The improvements since have been phenomenal had it's now a please to use.
Great interface. Straight ahead way to buy and always fabulous real people to answer my sometimes difficult questions. Humans win!
B&H has the easiest to navigate online interface, when it comes to shopping for electronics. Love the camera selection, All my gear i have bought it here..
I always enjoy going to B&H Photo Video. I know they have quality products and great service. I highly recommend them.
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members