Sandals were too tight, had to argue with customer service rep for help to return when web site was faulty.
Just recently found out about BHFO and was I surprised by the choice of Brands and Styles to go along with Great pricing to match I most differently will become a Regular
Products were exactly as advertised, the shipping was incredibly fast and the communication is excellent. Very pleased with BHFO.
I always shop at BHFO because of the range of good quality products that are discounted. Highly recommended!
My experience has been wonderful; from great fashion for great prices and fast shipping. Customer service is amazing.
Always amazed at the quality and price and if you need customer service they really answer your call
After searching for women's combat boots with side zip, I found these boots at BHFO. They are real leather & the price was right!
I love this website. Everything is so beautiful and easy to find and purchase. I just wish they have more XS sizes. Otherwise it's 10/10
My purchases have been quality and in season for much less. I live finding the best products for a fraction of the original retail price!
I guess I'm spoiled by free returns from other retailers, because it didn't occur to me how much I would spend to try the dress and not keep it.
Product … shoes very disappointing …
Cheap material and smaller than previous Como shoes ordered. Overall.l not nice …
Thank you, Mary for your review.
I am sorry to hear that you are not satisfied with your new pair of shoes.
Please note that we accept full refund within 30 days.
Please, refer to our return page for further details or, should you require any further assistance, please, do not hesitate to contact our customer service team at customercare@bhfo.com
https://www.bhfo.com/pages/returns
Sofia, from the BHFO Team.
Easy to select and purchase. Great delivery time. Glamorous and stylish that helped present a really Hollywood image that lit up the dance scene.
They sent me the wrong size and had me take a photo for proof and then did not followup on return or replacement procedures.
Thank you, Tess for your review.
I am sorry to hear that one of the items you purchased does not fit.
I see that you purchased all clearance items that cannot be returned.
I spoke to our head of customer service who will get in touch with you later today to discuss a possible solution.
Thank you for your business.
Sofia, from the BHFO Team
Now I must pay shipping of $7.00 to return this through Walmart because BHFO goofed. Not right! Will never deal with this company again.
Boots weren't described as wide calf on-line and I was under the impression that they were regular calf size.
BOUGHT A BRAND NEW PAIR OF PAIGE SHORTS FROM THIS COMPANY ON EBAY. WASH THEM ONCE ON THE HAND WASH CYCLE IN COLD WATER. FELL APART USELESS! NEVER BUY FROM THEM AGAIN.
I received my item quickly, and as described. I have shopped with bhfo a couple years now and love it. Thank you
Answer: Yes. They really sell defective merchandise marking it final sale so it is not returnable.
BHFO has a rating of 4.2 stars from 667 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service and good quality. BHFO ranks 6th among Discount Designer Clothes sites.
Thank you, Geri for your review.
I am sorry that you had issues with your return.
We will get in touch privately to help.
Sofia, from the BHFO Team.