Blake T.

I was hesitant to buy because the shipping rates were high and their return policies aren't great. If something is wrong, you pay for return shipping.

But my wife really wanted a pair of boots, and they were a great price.

The boots arrived. Oddly, the shoe part fit great (size 5), but the leg part was extremely skinny. Not even close to being able to zip them up. My wife does not have chubby legs. She's barely over 100 lbs. Maybe the boots are for 11-year-olds?

Tried to return them, but when she purchased, she didn't realize they were marked "final sale," meaning that they cannot be returned.

Huh. We could speculate that perhaps they are marked "final sale" because there is something genuinely wrong with them and they are tired of getting them returned.

So now we have boots that she can't use. Watching for someone with size 5 feet and stick-figure legs.

Follow-up. My wife tried to give the boots to her niece who has size 5 feet, is about 5'8", and probably weighs maybe 110. She found her stick-figure girl. Her feet fit perfectly in the boot, but she couldn't get the boots zipped up.

These are clearly defective boots that BHFO marks as final sale so they get something out of them, and their customers get the shaft. I cannot rate this company low enough.