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BHFO has a rating of 3.2 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service and good quality. BHFO ranks 6th among Discount Designer Clothes sites.
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I have been shopping with BHFO for 2 years. This is not the first time I have received the items with wrong sizes. For example, I ordered size "2P" for Connected Apparel Womens Petites Knit Ruffled Bolero. However, a "14P" had been received this morning. I feel very nervous every time when I open the parcel. According to your return policy, even BHFO makes the mistake, I still need to incur the shipping costs. Also, the return process has been painful and it is very expensive to ship the wrong items back. Therefore, I have decided to stop buying from BHFO.
Good. Nothing more to say. I am a loyal customer. Not happy with the shipping costs
Sometimes I am satisfied with my purchases
But more than not the items look nothing like photos
Look cheap and fabric is not as it appears in advertisements
Some of the shoes I have received have been worn. And are scuffed, show worn
Not happy about that when advertised as 'New, in box'
Great items and amazing prices, arrive quickly I would buy again
Most comfortable shoes ever purchased.
Extremely happy the price.
Excellent shipping and product, as always, Quick shipping and photos were accurate
I'd love to give a great review but the order I received was wrong. Pending return and receipt of my correct order.
Easy shopping, fast shipping, item came as described. Will definitely be back for more purchases.
Vero Good quality, good price and size as expected. The time of delivery as they said.
Everything went well and I was satisfied. Keep up the good work.
I purchased a pair of shoes that had no indication of being Final Sale. When I called customer service I was told it should have shown at check out. I never saw that and have no way to verify that. I will never shop there again.
I looked all over for this shoe as it was out of stock on the Nina Shoes site. I found it luckily on your site! Beautiful shoe delivered in two weeks time. Very happy customer!
I recommended it, very transparent and good organized service
Very comfortable wedge sandals... Love them. Feel very sturdy, easy to walk in, heels not to high but high enough. Thank you
I have used bhfo in the past and it seems the quality of the clothes keep declining
Crisp white cotton oversized blouse folded many many times to form a small ball and jammed inside a 7"x7" plastic bag. Outside packaging envelope was at least 11x13 so there was no need to fold in this manner. Could have been neatly folded flat to minimize wrinkling. Wrinkles could not even be streamed out.
Easy to buy, quick delivery, and that's all I have to say about it.
Great prices and quality products!
I love booties and was glad to receive four awesome pair from BHFO. All beautiful, all comfortable and all at a savings.
The items were shipped quickly. They arrived quickly. Good value for the money.
I usually have a decent experience with bhfo. Sometimes the items are "what you ordered vs what you got" mostly because there is usually only one insufficient picture per product. It's just a risk that you take. Unfortunately, I've received the wrong size more than once.
The shipping prices are discouraging. I cleared out most of my cart just to decrease the price for shipping by a little bit.
Answer: Yes. They really sell defective merchandise marking it final sale so it is not returnable.
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