website thubmnail of Better Speech

Better Speech

How would you rate Better Speech?
grey star
grey star
grey star
grey star
grey star
Philippines
1 review
0 helpful votes
Follow Alex C.
Unfollow Alex C.
Send Message
Share Review
Report Review

Thank you for your excellent service. We are happy that my child's speech is now more developed. At first, I was hesitant to register my son for the program because he's only 5 years old. I thought my son would not pay enough attention to the speech therapist as the therapy sessions will be done online. Gladly, Better Speech has well-experienced therapists in handling kids like mine, so I gave it a shot. My son shows a lot of improvement since then and became more confident to communicate with us verbally. Highly recommended. Thanks again!

Date of experience: April 30, 2022
Johanna J. Better Speech Rep
over a year old

Thank you for taking the time to share your positive experience with Better Speech.

We understand that there may have been initial hesitations about registering your 5-year-old son for online speech therapy. However, we're glad to hear that Better Speech's well-experienced therapists were able to handle young children like him effectively. We strive to create a supportive and engaging environment during our online therapy sessions to capture children's attention and facilitate their progress.

Thank you once again for choosing Better Speech, and we're honored to have played a part in your child's speech development.

Texas
1 review
0 helpful votes
Follow Tony B.
Unfollow Tony B.
Send Message
Share Review
Report Review

Such a great experience. Our son loved his therapist and the games she planned for each session. He made quick progress and was able to graduate in just several months. Will be recommending Better Speech for sure.

Date of experience: June 3, 2022
Johanna J. Better Speech Rep
over a year old

It's wonderful to know that your son connected with his therapist and enjoyed the engaging games planned for each session. We believe that making therapy sessions interactive and enjoyable can greatly enhance the learning experience for children.

We're delighted to hear that your son made quick progress and was able to graduate in just several months. It's a testament to the hard work and dedication of both your son and his therapist.

We are truly grateful for your recommendation of Better Speech. Your support and willingness to share your positive experience with others are incredibly valuable to us. It gives us the opportunity to extend our assistance to more individuals who may benefit from our speech therapy services. Your trust in our team is highly appreciated, and we remain committed to providing the best possible care to all those who seek our help. Thank you for being an advocate for Better Speech and for helping us make a difference in the lives of others.

Georgia
1 review
0 helpful votes
Follow Mandy R.
Unfollow Mandy R.
Send Message
Share Review
Report Review

I'm grateful that Better Speech was recommended to me. With the pandemic going on, we can't risk sending our child to the clinic. We found out that doing the sessions at home works best for us. I didn't think it was possible at first, but later realized that it's as effective as in-clinic therapy. This company has exceeded our expectations in terms of service and Johanna, our daughter's therapist, is doing such a great job helping her. Thank you!

Date of experience: May 20, 2022
Johanna J. Better Speech Rep
over a year old

Thank you for sharing your positive experience with Better Speech's online speech therapy. We're grateful that our services were recommended to you and that they have provided a safe and effective alternative during the ongoing pandemic.

We understand the concern of sending your child to a clinic during these challenging times. We're glad that doing the speech therapy sessions at home has worked well for your family. It's wonderful to hear that the effectiveness of our online therapy has exceeded your initial expectations. We believe that with the right approach and dedicated therapists, online therapy can be just as impactful as in-clinic therapy.

We appreciate your kind words about our company and our service. It's our goal to exceed the expectations of our clients and provide them with the highest quality of care. If there's anything else we can do to support you or if you have any further questions, please don't hesitate to reach out.

New York
1 review
0 helpful votes
Follow Viv H.
Unfollow Viv H.
Send Message
Share Review
Report Review

I had a great experience with Better Speech. I can say that my communication skills have improved. Speech treatment at home is more convenient and saves me time from having to travel to the clinic. I am very satisfied not to mention my therapist, who has been extremely helpful throughout my speech therapy journey.

Date of experience: May 5, 2022
Johanna J. Better Speech Rep
over a year old

Thank you for sharing your positive experience with Better Speech.

We understand the convenience and time-saving benefits of receiving speech therapy treatment at home, especially in comparison to traveling to a clinic. We're glad that this aspect of our service has been valuable to you.

It's fantastic to know that you are very satisfied with the results of your speech therapy journey. We strive to provide effective and personalized care to all our clients, and we're delighted that your therapist has been extremely helpful in supporting you along the way. Their dedication to your progress is a testament to our commitment to delivering high-quality therapy.

Philippines
1 review
0 helpful votes
Follow Bell T.
Unfollow Bell T.
Send Message
Share Review
Report Review

Great Service
April 13, 2022

I am extremely happy with the service they have given me and my daughter. I can't thank my daughter's therapist enough for being so professional and accommodating. She was very patient and has connected well with my daughter. I'm amazed at how much she's improved in such a short period of time. I am very grateful for everyone's efforts and eagerness to help my daughter. I would definitely recommend Better Speech to anyone in need of speech therapy.

Date of experience: April 13, 2022
Johanna J. Better Speech Rep
over a year old

Thank you for sharing your wonderful experience with Better Speech.

We understand the importance of professionalism and accommodation when it comes to speech therapy, especially when working with children. We're delighted to hear that your daughter's therapist demonstrated these qualities and established a strong connection with her. The patience and dedication shown by our therapists are essential in fostering a positive and effective therapy experience.

If there's anything else we can do to support you and your daughter or if you have any further questions, please don't hesitate to reach out. We're here to provide ongoing assistance and ensure continued success in your daughter's speech therapy journey.

North Carolina
1 review
0 helpful votes
Follow Brianna A.
Unfollow Brianna A.
Send Message
Share Review
Report Review

I highly recommend our speech therapist at Better Speech. My daughter has made remarkable progress with her guidance, her dedication, and expertise have truly transformed my daughter's communication skills.

Date of experience: June 9, 2023
Johanna J. Better Speech Rep
over a year old

Thank you so much for taking the time to leave such a positive review of our speech therapist at Better Speech. We truly appreciate your feedback and are delighted to hear about the remarkable progress your daughter has made under her guidance.

We will make sure to pass along your kind words to the speech therapist who has been working with your daughter. Such feedback serves as a great encouragement for them to continue their excellent work and make a positive difference in the lives of our clients.

Philippines
1 review
0 helpful votes
Follow Marion W.
Unfollow Marion W.
Send Message
Share Review
Report Review

Highly recommended!
June 13, 2022

We are very happy and highly recommend your speech therapy services! My son has a short attention span but our speech therapist came up for ways on how to keep my child 'in the session'. She also taught us how to work with my son on our own. Highly recommended!

Date of experience: June 12, 2022
Johanna J. Better Speech Rep
over a year old

Thank you for sharing your positive experience with our speech therapy services. We're delighted to hear that you are very happy with the progress and support provided to your son.

It's wonderful to know that our speech therapist has been proactive in addressing your son's short attention span and finding creative ways to keep him engaged during the sessions. We believe that maintaining a child's interest is crucial for effective therapy, and we're glad our therapist has been successful in this regard.

Moreover, we're pleased to hear that our therapist has also empowered you with techniques and strategies to work with your son outside of the therapy sessions. Collaboration between our therapists and families is vital for achieving optimal outcomes, and we're glad that you found value in these resources.

Massachusetts
1 review
0 helpful votes
Follow Lili P.
Unfollow Lili P.
Send Message
Share Review
Report Review

Amazing Therapy
April 3, 2023

My son's therapist is amazing and committed. Sarah went above and beyond to solve of my son. We noticed a lot of improvements on Nathan. I am recommending Better Speech to anyone who needs speech therapy.

Date of experience: April 3, 2023
Leah L. Better Speech Rep
over a year old

Thank you for taking the time to share your positive experience with your son's therapist at Better Speech. We're thrilled to hear that SLP Sarah has been amazing and committed to your son's progress.

We greatly appreciate your recommendation of Better Speech to others who may be in need of speech therapy. Word-of-mouth referrals like yours mean a lot to us and help us reach more individuals who can benefit from our services.

Philippines
1 review
0 helpful votes
Follow Susanna M.
Unfollow Susanna M.
Send Message
Share Review
Report Review

My little son had a wonderful experience with his therapist. It was a good match from the start. Our initial session went out well and I am surprised how my son responded to the online speech therapy. I can see that he's looking forward to the session each week. What I admire most about our speech therapist is she makes every session fun- no wonder my little son is ecstatic and glued to every therapy session.

Date of experience: May 4, 2022
Johanna J. Better Speech Rep
over a year old

Thank you for sharing your positive experience with Better Speech and our online speech therapy services. We're delighted to hear that your little son had a wonderful experience with his therapist and that it has been a good match from the start.

It's fantastic to know that your initial session went well and that you were pleasantly surprised by how your son responded to online speech therapy. We believe that creating a positive and engaging environment is crucial for successful therapy, and we're thrilled that your son is not only looking forward to each session but also actively participating in them.

Thank you for sharing your admiration for your speech therapist and for recognizing the effort she puts into making each session enjoyable.

California
1 review
0 helpful votes
Follow Tyler C.
Unfollow Tyler C.
Send Message
Share Review
Report Review

My lisp was affecting my social and professional life, but my speech therapist provided me with the tools and strategies I needed to correct it. She was patient, understanding, and knowledgeable, and I'm so thankful for her help.

Date of experience: May 1, 2023
Johanna J. Better Speech Rep
over a year old

Thank you for sharing your experience regarding how your lisp impacted your social and professional life. We're thrilled to hear that your speech therapist was able to provide you with the necessary tools and strategies to address and correct it.

We're grateful that your therapist's guidance and expertise have made a positive impact on your life. The ability to communicate confidently can have a significant effect on both personal and professional aspects. We're here to support you further.

Philippines
1 review
0 helpful votes
Follow Cherry C.
Unfollow Cherry C.
Send Message
Share Review
Report Review

I maybe full of thoughts but I can't put my thoughts into speaking! I only tried my luck with an ad by Better Speech I saw in Facebook and I inquired if they can help me. I did a consultation then decided to try a month and it's a decision I never regret! I highly recommend Better Speech's speech therapy!

Date of experience: June 15, 2022
Johanna J. Better Speech Rep
over a year old

It's great to know that you took a chance by responding to our Facebook ad and decided to give Better Speech a try. We're glad that you found value in the consultation and took the next step by committing to a month of therapy. We appreciate your trust in our services.

We're honored that you highly recommend Better Speech's speech therapy. Your recommendation means a lot to us and serves as a testament to the dedication of our therapists and the effectiveness of our approach.

Ohio
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Send Message
Share Review
Report Review

Use your money on something that actually will help you with your speech! The best thing I did was go to an actual professional And get help! My speech person at better speech was so unprofessional, it was shocking that this is an actual business and they actually charge people for this!

Date of experience: April 13, 2023
Johanna J. Better Speech Rep
over a year old

Better Speech is a legitimate company. Our mission is to people communicate at their best, by delivering the most convenient and effective online speech therapy. We are a US-registered business. We are recognized by Autism Parenting Magazine, Fatherly, Very Well Family, and Working Mother magazine. We are also BBB Accredited Business.

We apologize that you found our speech therapist to be unprofessional. It’s important to us that our therapists maintain a high standard of professionalism in their interactions with clients and we will review your sessions/interactions with your therapist take appropriate measures to address this issue you raised. Thank you for your feedback.

Canada
1 review
1 helpful vote
Follow Zach H.
Unfollow Zach H.
Send Message
Share Review
Report Review

The therapist I had was actually good. And what I learned was helpful. Signing up was weird though. The lady I had for a consultation call tried to get me sign up and pay for the service before I got off the phone. I politely declined, and unfortunately signed up anyways. My first session want bad, Thought I was too busy to justify continuing to use this service. They tried getting me on a call to cancel. I was busy, and had zero desire to waste my time. Yet they insisted I was "Required" to hop on a call to cancel.

Honestly, avoid these people. They come across as desperate.

Date of experience: February 10, 2023
Johanna J. Better Speech Rep
over a year old

Hello, I apologize for the inconvenience you experienced while attempting to cancel your membership. Just as you initially joined Better Speech through a Consultation Call, we have a requirement to review session notes and other treatment materials before proceeding with your cancelation hence, the need to schedule a Therapy Review call. Please note that your feedback is appreciated. This will help us improve our processes to serve you better.

Netherlands
1 review
0 helpful votes
Follow Jason K.
Unfollow Jason K.
Send Message
Share Review
Report Review

Perfect Match
June 4, 2022

I was very lucky to be matched with my speech therapist Lisa. She was very adept at recognizing patterns within my speech even if they weren't very obvious. Some of it I am not even aware. She then assigned me with homeworks to ensure that I am also helping myself improve even outside the therapy sessions. My speech has improved in a way that I thought not possible.

Date of experience: June 3, 2022
Johanna J. Better Speech Rep
over a year old

Thank you for sharing your positive experience with your speech therapist, SLP Lisa. It's wonderful to know that Lisa's expertise allowed her to recognize patterns within your speech, even when they weren't obvious to you. This ability showcases her skill in understanding your unique needs and tailoring the therapy accordingly.

We're overjoyed to hear that your speech has improved in ways you didn't think possible. Witnessing such progress is a testament to both your dedication and Lisa's guidance. We believe in the power of speech therapy to transform lives, and your experience exemplifies the positive outcomes we strive to achieve.

Washington
1 review
0 helpful votes
Follow Ryan A.
Unfollow Ryan A.
Send Message
Share Review
Report Review

I am so grateful to my daughter's speech therapist for her patience, and expertise, and for always encouraging my daughter whose been struggling with speech delay. She helped my child to communicate more effectively and correctly.

Date of experience: May 22, 2023
Johanna J. Better Speech Rep
over a year old

Thank you for sharing your heartfelt feedback regarding your daughter's speech therapist. We're delighted to hear about the positive impact she has had on your daughter's journey with speech delay.

We greatly appreciate your trust in our services and the opportunity to be a part of your daughter's speech therapy journey.

Pennsylvania
1 review
0 helpful votes
Follow Lenisha P.
Unfollow Lenisha P.
Send Message
Share Review
Report Review

Just Wonderful
February 21, 2023

It has been about a month so far since I began my stuttering speech therapy with my therapist and it has been a wonderful experience!
She works so hard to make every session personalized to my specific needs and how I feel during the session.

Date of experience: February 20, 2023
Leah L. Better Speech Rep
over a year old

We appreciate your feedback and are committed to continuing to provide you with a supportive and personalized therapy experience. If there's anything else you'd like to share or any additional support you need, please don't hesitate to reach out. We're here to assist you every step of the way on your speech therapy journey.

Washington
1 review
5 helpful votes
Follow IHate B.
Unfollow IHate B.
Send Message
Share Review
Report Review

Predatory. Malicious. Evil.
December 5, 2021

I only had 1 therapy session but was charged for 5 weeks because I couldn't cancel my subscription. Customer support will purposely ignore your calls/emails. Website purposely misleads you into thinking you're paying per session when in reality you're being charged weekly.

They make you fill out a form if you want to cancel your subscription, causing further inconvenience.

Be prepared to pay an additional week or two then you sign up for because they will purposely wait a few days before stopping your subscription.

Date of experience: December 5, 2021
New York
1 review
2 helpful votes
Follow Elton L.
Unfollow Elton L.
Send Message
Share Review
Report Review

We had a couple of sessions with Better Speech, and were getting charged the recurring $59.6 months after cancelling, they are trying to retroactively bill me for sessions that never occurred. I've had to dispute charges with my credit card company and it has been impossible to get someone on the phone to resolve the billing issue. Even after the dispute went through and I got refunded - 2 months later they charged me AGAIN and i'm forced to do this whole charge dispute dance again. Save yourself the headache and avoid.

Date of experience: May 19, 2021
Michigan
1 review
1 helpful vote
Follow Grace P.
Unfollow Grace P.
Send Message
Share Review
Report Review

Seems like a scam
November 30, 2021

I can't access any materials that I just subscribed to- the system cannot "confirm my email", and I need to contact support- but the email address for their "support" doesn't exist: mt email bounced immediately.

Very shady, I'm trying to get my $$ back right now. And I'm especially angry because we *needed* that practice library.

Date of experience: November 30, 2021
Florida
1 review
1 helpful vote
Follow Patrick B.
Unfollow Patrick B.
Send Message
Share Review
Report Review

Better Speech charged me for 3 therapy sessions that I never received. It has been over 3 weeks and they have refused to acknowledge their mistake and refund my money. Their customer service is terrible. I would avoid Better Speech at all costs.

Date of experience: December 7, 2020

Overview

Better Speech has a rating of 3.4 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Better Speech most frequently mention and therapy sessions. Better Speech ranks 2760th among Education sites.

service
28
value
28
shipping
1
returns
21
quality
27