We had a couple of sessions with Better Speech, and were getting charged the recurring $59.6 months after cancelling, they are trying to retroactively bill me for sessions that never occurred. I've had to dispute charges with my credit card company and it has been impossible to get someone on the phone to resolve the billing issue. Even after the dispute went through and I got refunded - 2 months later they charged me AGAIN and i'm forced to do this whole charge dispute dance again. Save yourself the headache and avoid.