I just had a free consultation and they charged me for 6 month for session which we never received. They dont pick phone, and they had only one phone number to reach out.
They are fraud, never trust them.
I was so worried that my 7 years old would be behind the therapy since the pandemic (covid19) hit. Thankfully, I was able to find a speech therapist from Betterspeech and my son loves her! We love that schedule is flexible and we can continue his therapy thru online.
My son stutters a lot and I thought it was just a phase. My friend told me to seek consultation and it was then I knew that it wasn't just a phase and that he needed speech therapy. Did a lot of research and I'm so glad to have found this website. I was able to find a really great speech therapist for my son. What I love the most is that even with the pandemic, we are still able to have his sessions online and at our own time preference.
I was so worried that my 6yo would be behind his therapy since the pandemic hit. Thankfully, I was able to find a speech therapist from Betterspeech and my son loves her! We love that schedule is flexible and we can continue his therapy from the comfort of our home.
We're glad that you found a speech therapist from BetterSpeech who has been a great fit for your 6-year-old and that your son loves working with her.
We strive to provide convenience and flexibility, so we're delighted to hear that our flexible scheduling allows you to continue therapy from the comfort of your home. Adapting to virtual sessions has been a key aspect of our commitment to ensuring uninterrupted therapy for our clients.
Thank you for sharing your positive experience with BetterSpeech. We truly appreciate your feedback and are here to support your son's progress every step of the way.
Having been born and raised in Asia, my accent sometimes gets the best of me. Although my job never made me feel discriminated against, I always wanted to improve so I can better communicate with our clients. My sessions with Better Speech help me "neutralize" my accent. The goal wasn't to be Americanized. Now my pronunciations and enunciations are much clearer thanks to my therapist Michelle.
Our therapist at BetterSpeech has been better than we could have hoped for. She helped our Susan through a significant speech delay quicker than we could have hoped. She's now talking a mile a minute:-)
We are now having a new therapist work with our 2.5-year-old son. Our boy warmed up to her immediately. We couldn't be happier. I recommend to other moms if you have a child with a speech problem.
We're delighted to hear about our therapist's positive impact on Susan's speech development. It's wonderful to know that she's now talking with such enthusiasm.
Thank you for recommending BetterSpeech to other moms facing similar challenges with their children's speech. We truly appreciate your kind words and trust in our services. We're here to support you and your family every step of the way. If you ever need further assistance, please don't hesitate to reach out.
Was charged the $67 for a 30-minute session for my son. First time with this company. Sat there for 45 minutes waiting for the therapist who NEVER SHOWED UP. What a waste of my time. Hopeful but not optimistic that I will get my money back. WASTE OF TIME.
Erica helped my son out so much. She was always kind to him and made him feel comfortable while also encouraging him to learn. She worked well with our hours as well. She is a great help!
They sent me an email on Dec 19th that someone will call me in 2 days. No one called me for 2 weeks. I initiated the first session and no one showed up. They only took my money.
Hi Yazen! We're really sorry to hear about your experience and the inconvenience caused. That's definitely not the level of service we strive for at Better Speech. We understand your frustration, and we would like to assist you in resolving this issue as quickly as possible. Could you please email us at info@betterspeech.com with your details? We want to make things right for you and ensure your concerns are addressed promptly. Thank you for bringing this to our attention, and we're looking forward to helping you.
A lot of trouble with overcharges and no help. Avoid them. No customer support. Was told the overcharges were a mistake but they never refunded anything.
My 6yo loves his therapist! I wouldn't even have to worry about us going elsewhere. Everything is so convenient and I'm definitely seeing an improvement. Highly recommended!
We're thrilled to hear that your 6-year-old loves working with his therapist at BetterSpeech. Providing convenience and a positive experience for you and your child is our top priority.
It's fantastic to know that you're already seeing improvements in your child's progress. We're dedicated to helping each child reach their full potential, and it's rewarding to see the positive impact of our therapy.
Thank you for recommending us to others.
Excellent job and saw results immediately after the first session we highly recommend this wonderful service-thank you Daniela!
SCAM ALERT! They have stolen over $230 from me and charging me after cancelling! STAY AWAY FROM THESE CROOKS!
Overview
Better Speech has a rating of 3.4 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Better Speech most frequently mention and therapy sessions. Better Speech ranks 2760th among Education sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience! We're glad to hear that you found a speech therapist from BetterSpeech who has been a great fit for your 7-year-old. It's wonderful to know that your son loves working with her.
We understand the concerns brought about by the pandemic, and we're pleased that our flexible scheduling and online therapy options have allowed you to continue your son's therapy without interruption.