The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Easy to navigate as always like free shipping
Quick and easy ordering process. Responsive customer service. They answered all of my questions prior to me placing my order. I figured if they are this fast and responsive, should I have any questions or problems they would be there to help me out.
Fed x hosed up delivery
Fast easy free shipping!
Easy,fast, and in stock items
No comment at this time.
Always easy to get around the web site, and shipping is always speedy.Thank you, Best Vacuum. You're the best!
Overall, it was a good experience. The product arrived in an older box (for a different model) and had stickers on it to reflect the new product. I didn't like that. However, the vacuum is great!
Good, easy website. Like the free overnight shipping and free return policy. Received vacuum next day as promised. The vacuum is superb...very quiet, great suction, and well made.
Great! I'm very happy with the service I experienced from Best Vacuum.
Excellent service. I am a repeat customer.
Easy to navigate site and everything in stock with free shipping.
I got the vacuum I wanted at a very good price, and I got it the next day. It could not have been better.
Easy to shop
It was a pleasure to shop and very easy
Easy to read menue; had everything I needed; plus free shipping.
Very professional and prompt service. Everything arrived in excellent condition.
Very quick delivery. We received the vacuum the day after it was ordered.
Easy peasy and can't beat free overnight shipping!