website thubmnail of Best Vacuum

Best VacuumReviews 2,075

4.9
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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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Instant Feedback

6,318 reviews
Michael Q.
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Excellent transaction and I thank you
February 23, 2016

Excellent transaction and I thank you

Date of experience: February 23, 2016
Jan W.
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Ordering was simple, and the discount was appreciated.

Date of experience: February 22, 2016
Joyce H.
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The whole buying process was great
February 20, 2016

The whole buying process was great. My only complaint was that FedEx left the box in the middle of the driveway, not "at the front door" as stated.

Date of experience: February 20, 2016
A W.
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The comparison page on the website was useful for choosing a model of vacuum to buy. Moreover, the order arrived promptly and in good condition. I am very happy with my purchase, and it is nice to know where the brink-and-mortar stores are (in the Chicago area), should I need any repairs or accessories.

Date of experience: February 19, 2016
Mile t.
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I would recommend this product
February 18, 2016

I would recommend this product

Date of experience: February 18, 2016
Doug S.
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Super service and great value
February 18, 2016

Super service and great value.

Date of experience: February 18, 2016
annie v.
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I have had wonderful customer service with Best Vacuum via the phone or placing an order on the internet.

Date of experience: February 17, 2016
Lauriejane K.
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It IS the best deal to shop thru bestvacuum!
February 17, 2016

It IS the best deal to shop thru bestvacuum! Fast and free shipping!

Date of experience: February 17, 2016
Dan S.
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Second purchase from Best Vacuum
February 16, 2016

Second purchase from Best Vacuum. Perfect.

Date of experience: February 16, 2016
Cristina v.
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Prompt delivery!
February 16, 2016

Prompt delivery!

Date of experience: February 16, 2016
Emma B.
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User friendly website!
February 15, 2016

User friendly website!

Date of experience: February 15, 2016
C J.
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Easy to use website and provided all information I needed to purchase vacuum.

Date of experience: February 10, 2016
Matt I.
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Easy ordering process
February 10, 2016

Easy ordering process. Received the product in a somewhat timely fashion.

Date of experience: February 10, 2016
Shelley S.
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It would be helpful if the consumer was made VERY aware that there are no weekend business hours. I placed my order at 4:03 EST on a Friday. My order was not addressed until the following Monday, so the free overnight delivery was a bit of an oversell.

Date of experience: February 8, 2016
Janice M.
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Shipped next day!
February 8, 2016

Shipped next day! Recommended as excellent choice! Very nice company to deal with! Personnel service

Date of experience: February 8, 2016
Berry V.
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Excellent!
February 4, 2016

Excellent! Such a great service! I will use Best Vacuum every time when I need new products for my vacuum.

Date of experience: February 4, 2016
Barbra W.
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I am very pleased!
February 1, 2016

I am very pleased!

Date of experience: February 1, 2016
annfaith A.
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Very well organized website easy to find what I wanted. Comparison tool and best vacuum for purpose very helpful. Plus free shipping and overnight delivery. What is not to like. Highly recommended

Date of experience: January 29, 2016
Cheryl U.
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Easy navigation
January 28, 2016

Easy navigation. Good prices and fast shipping.

Date of experience: January 28, 2016
VPea B.
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Very professional
January 27, 2016

Very professional. Received vacuum next day just as promised. Miele prices are the same everywhere. I selected Best Vacuum above everyone else because of their Better Business rating of A+.

Date of experience: January 27, 2016