The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Excellent Miele product selection.
Great
Fast shipping. Customer service contacted me to update on the packages being delivered. I will do business with them again.
Love the competent, helpful service
I was very please with my buying experience and the product I received. I highly recommend shopping with bestvacuum.com.
I'm very happy with this vacuum.
Very good service
Very satisfied with my purchase and past purchases. Website easy to use and to find what I needed.
Everything went very well. I'm extremely satisfied with the entire service.
Quick delivery, thanks!
Slow on accepting entered info
Easy website
Fast delivery!
I was impressed to receive a personal phone call thanking me for my order. That is the kind of customer service that is seldom seen these days. Many thanks!
I have ordered from you before and as always a great experience
Perfect.
Very easy online ordering. Free shipping and no tax. Because I ordered on a Saturday, I received my vacuum on Tuesday. Would highly recommend best vacuum.com.
I was shocked that I could order the vacuum at 4 pm on a Friday and I received it the following day! Very impressed with the service. The vacuum is awesome!
Extremely fast service
Clear concise videos and order form, looking forward to receiving my vacuum!