Well I ordered mine on a Friday and asked for it to arrive on Tuesday. My mother really wanted these and I was excited to buy them for her. Tuesday arrived and UPS said it was going to be before 5pm and it wasn't here until 7pm. The guy tossed it at the door and walked off in a hurry. I opened the box where it contained one ice pack that was melted and the box and my little letter which could've been done cuter. I opened the box and of course the toppings were all over the box and some where big some were tiny And still had the stem on them. They were edible but not worth buying for someone you cared for ever! I will not buy these chocolate covered strawberries ever again. I'll just make my own.
Ordered flowers and berries 8 days before valentines day as a package they deliver the flowers the next day 2/7/23 who deliveries the flowers 7 days early chatted with customer service no help. They could careless just provide excuses DONT USE THIS COMPANY CALL SOMEONE ELSE they are scam
I received barries onmay 6th from my daughter, she is on the road i will not telll her they were bad. But i am telling you so you will watch what you send.
The way it sounds is if you make a complant it doesn't matter.
THIS PLACE IS AN ABSOLUTE SCAM, THEY ARE NOTHING LIKE IN THE PICTURE. YOU GET ONE LARGE AND THE REST ARE TINY. WORST PART WAS THE ONE LARGE WAS BROWN ON TOP. DO NOT BUY FROM THEM AS WE CALLED CUSTOMER SERVICE AND THEY ARE BEYOND UNHELPFUL AFTER 40 MINS ON THE PHONE AND THE SUPERVISOR REFUSING TO PUT HER BOSS ON THE PHONE. WE HAD TO CALL OUR CREDIT CARD COMPANY TO DISPUTE CHARGE.
I placed a order om 02/09/2018 for a deliver on 02/14/2018 by noon. The order was not delivered i called them and they stated the order will not be delivered till tomorrow 02/15/2019. Like why the heck would I want to send my girl flower and strawberries the day after. She is so hurt and disappointed about this. PLEASE DO NOT ORDER WITH THEM
I received berries from Shari's Berries at home as a gift a few years ago and they arrived just fine. I just received them as a gift again at work. Our mailroom guy left before I got back from an appointment in the afternoon and had them locked in the mailroom. I didn't get until the next morning. Granted I know they are perishable, but they were all broken up and very soft. If they were fresh berries, they shouldn't have been mushy/rotten after just one night. Not impressed! They could at least mark the box with a bright colored sticker saying PERISHABLE - PLEASE REFRIGERATE ASAP! The Perishable printing on the package was hardly noticeable.
MISLEADING WEBSITE WILL TRICK YOU INTO PAYING EXTRA FEE! CUSTOMER SERVICE IS NONEXISTENT! I WILL BE SENDING A CHARGE BACK AND I WILL GO OUT OF MY WAY ONLINE AND ON RADIO TO MAKE SURE YOU LOOSE AS MANY CUSTOMERS AS POSSIBLE!
I made the grave error of ordering Shari's Berries for my daughter's 18th birthday AND my elderly homebound mother who could not attend. BOTH deliveries arrived one day late. $124.94 wasted. Shari's Berries is an UTTER FAIL. BUYER BEWARE!
For the amount of money I spent to send my wife something nice, this is the trash she received. This is the second time using your service and it is getting worse! I will not be back!
I ordered on 7/19 to be delivered on 7/20 when I received ordered it was the wrong order so they resent the order to be delivered the next day 7/21 the delivery never came I checked cameras and everything but they said they were delivered the Cincinnati ohio branch is very unprofessional I will not recommend them
They would not cancel an order I made that I was over charged on, I had to go to paypal and file a complaint. Poor communication as well. Its not worth it, stay away!
I already expressed my feelings towards this PIRATE business and the inferior product I received and ask them to remove my name and email from their contact lists. They said they were sorry and that they were sending another replacement order. WELL, didn't get that and still getting SPAM MESSAGES wanting my business on "special" deals. I am done with these people, I want them to go away. Now it's harrasment.
DON'T ORDER FROM THEM... PAID OVER $140 FOR MY ORDER, GOT CHARGED SHIPPING FOR EACH DAY AND MY ORDER STILL HAS NOT ARRIVED... THEY'RE SUPPOSED TO ARRIVE 4 DAYS LATE!...& CUSTOMER SERVICE DOESN'T CARE!
My friend surprised me with a box of dark chocolate strawberries yesterday from Shari's Berries and OMGOODNESS when I say juicy and sweet berries that's exactly what I mean. I will definitely be ordering for myself and letting family and friends know about these berries. Special thank to my friend Toni!
My gf and I live 7 hours away from each other and couldn't see each other. She bought 2 weeks ahead and paid extra for guaranteed Valentine's Day shipping on top of their already outrageous prices. I'm not getting my present and she only got back the $10 for shipping. HORRIBLE BUSINESS.
They said they delivered at 10:42 to a business the business closes at 6 and doors are locked they replied your out of luck and hung up - waste of $100 - but i will give them 1000's in poor reviews CROOKS
So disappointed with my holiday order, strawberries were much smaller then a previous order and they came without stems so the presentation was not as expected. Not worth the price.
I ordered berries for my 87 year old Mother-in-Law. The delivery date was to be May 10,2018. I had her stay home to wait on the delivery... they never came. I called to find out what the problem was. I was told the delivery date was changed to the 15th which was not acceptable. I was told they could ship a different item but would have to give my card info again. I said no way! I had already been charged for an order that was never received. I ask for cancellation confirmation and was told it would take 48 hours. I will never order again and I'm also contacting Rush Limbaugh, Sean Hannity and Glenn Beck to let the know the kind of company they are advertising. Also, the call center was in the Phillipeans and I could not understand the rep :(
ORDER # ************** For "Carol"
YOU GUYS ARE CROOKS AND YOU SUCK!
Only delivered half of order; Over-charged by a buttload. Promised a second free delivery... did not happen. Oh yes, your customer service, residing in Vienna Austria,
Sounded like talking from the bottom of an aquarium then hung up on me
Same as all the reviews, my wife came home with no roses or berries. Pissed me the Fq. Off. Kiss my $#*! and your 10.00 refund. This is why we need to support our local businesses.
Overview
Shari's Berries has a rating of 1.4 stars from 2,106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 61st among Candy sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members