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Shari's Berries

How would you rate Shari's Berries?
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California
1 review
1 helpful vote
Follow Steve S.
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How does one order more then a week ago pay extra for guaranteed delivery to get a email at 438pm saying your order will be delivered Feb 15th. Person I talked with could not answer the question. You (Shari's Barries really suck. I placed my order week before to still not get delivered. Really bad business what a f*** in JOKE!

Date of experience: February 14, 2018
Michigan
1 review
5 helpful votes
Follow Kenzie F.
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My mom ordered sharis berries to be delivered to me for my Birthday. They promised to deliver by a certain time at my work place. The day of delivery (my birthday) the berries didn't come. The next day, nothing. After an address change I had hope that they would be delivered. NOPE. My mom tried to be so sweet to me for my birthday but ended up stressed on the phone 4+ times with Shari's Berries trying to figure this out. I NEVER RECEIVED THE BERRIES. Never giving them my business again.

Date of experience: January 14, 2020
Texas
1 review
0 helpful votes
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My birthday berries
February 4, 2024

My sister always sends me berries for my birthday which I look forward to. This year as always they came on my birthday. I immediately opened the box and bit into one. It tasted funny and was mushy in texture. I looked at the berry and.it was moldy. I then broke off the chocolate of the next one and it too was moldy, then the next and the next. Out of the whole box there was only 3 that were good. So disappointed.

Date of experience: February 4, 2024
Ohio
1 review
1 helpful vote
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I paid $24.99 to have my chocolate delivered on 10/17/20 a Saturday and they weren't delivered on that day, now my package will set on a truck until 10/20/20 before Fedex delivered my package when I would have paid $14.95 for a mid week deliveries.Is this fair I ask you Shari.

Date of experience: October 18, 2020
Florida
1 review
0 helpful votes
Follow Devy E.
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Never again
May 7, 2021

This was my 2nd order with them. The first I had to canceled because they could not deliver in time. So once again I place an order. Guess what they can't deliver on time again. I reached out asking for a refund if delivery refused response was we will give you what we can. I advised they will be delivering to an empty residence since my family and I were in the process of moving. Omg all they could do is give Me was my next order free shipping. I really thought about them or ordering locally. Next time it will be locally. I suggest to anybody either order way ahead of the time you need it or better yet support you locally business.

Date of experience: May 7, 2021
Kentucky
1 review
0 helpful votes
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Don't waste your money
February 14, 2024

I ordered flowers for someone on valentines day. They did not recieve the flowers on valentines day because the order was late. Total waste of money. Who wants a valentines day gift late. Officially ruined my valentines day.

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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Buyer beware!
February 15, 2019

After ordering strawberries on 2/7 for 2/13 or 14 delivery I have spoken to 4 different reps with 4 different stories that order is at UPS. One told me out for delivery for 13 arrival and when that didn't arrive called on 14th and told out for delivery and arrival on 14th. Called on 15th and told order is at UPS but no delivery information available. UPS tracking number they provided as not acknowledged from UPS as a valid tracking number. My credit card was never charged or even a pending so they screwed up somewhere and instead of being honest on a mistake made excuse after excuse. Will never use them again.

Date of experience: February 15, 2019
Pennsylvania
1 review
0 helpful votes
Follow Just mememe M.
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I hope the world sees this. This wanna be company should be shut down. Moldy strawberries rotten and cracked open and look filthy and unwashed u can see half the strawberries with dirt on em. Eeeew how are u getting away with making people sick u are gonna have the worst karma lmao you are a scam and u make me sick doing this to people. 60.00? For a rotten moldy smelly strawberry? No taste to them but rotten. The chocolate that is used is like chewing candle wax for 10 minutes. They stink. Like your company. You should be ASHAMED. You scammer. I hope u didn't choke in my strawberries with any diseases they look like I pulled them from a dumpster. Eeeew disgusting and very highly DISTURBING. Stank

Date of experience: December 23, 2021
Maryland
1 review
3 helpful votes
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I opened the box and half the chocolate haf fallen off and the berries were mushy and rotten wasnt anything fresh about them. And you would figure the prices they charge they would at least be good to consume.

Date of experience: May 5, 2016
Illinois
1 review
0 helpful votes
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Buyer BEWARE!
October 24, 2020

This is just horrible. Ordered 1 dozen Birthday Berries for my Granddaughter to be delivered on her birthday. They said they could not find the address. I told them to Google it. As it was very easy to find. Gave them 2 phone numbers to call to contact my Granddaughter or my daughter so they could direct them. They never called them. She never got her Birthday present from me as I live 1,200 miles away. I talked to Sharis Berries 2x after 5pm and they still never called for further directions. NEVER AGAIN. Berries $39.99. With tax & delivery $61.45. For 12 Strawberries she never GOT. DO NOT ORDER FROM THEM!

Date of experience: October 24, 2020
Illinois
1 review
0 helpful votes
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Shipping costs
April 15, 2019

The berries are good, the shipping is OUTRAGEOUS. The berries I ordered were 19.99 and the shipping was 14.99 for "standard". If I wanted them delivered on a weekend it was 24.99. Will never order from them again for this reason alone. I can't believe that the delivery cost needs to be that high haha

Date of experience: April 15, 2019
Georgia
1 review
5 helpful votes
Follow Ray B.
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They get you onto the side advertising berries for $20. What they don't tell you is that shipping is $13, if you want Valentine's shipping, it's an extra $5 and the "free shipping" link is a scam that requires you to sign up for a one year subscription. OH and the best part... even if you order THREE weeks in advance, the berries WON'T show up on Valentine's Day! They will come the next day, the chocolate will be melted/cracked off, and they will taste horrible. First time I used them, and the VERY last. I won't look like an idiot on Valentine's Day again.

Date of experience: February 15, 2011
Michigan
1 review
0 helpful votes
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Paid extra money to guarantee delivery to her work so I could make sure she got them before she left. Delivery scheduled, i repeat, SCHEDULED for the 15th by 10:30am. She'll be gone by then! Why did they accept the extra charge and then schedule for the next day? Ruined the surprise. I tried to call and the phone goes right to the disconnected signal. Gee, I wonder why... I will never do business with this company again!

Date of experience: February 14, 2019
Arizona
1 review
0 helpful votes
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My daughter bought berries and flowers from Shari's Berries for me. The berries at best were average, but the flowers were worse! The stems were yellow, leaves were falling off and many of the petals were crushed. I called customer service, and the rep assured me that the flowers would be delivered 3 days later. That didn't happen. I called customer service again. The rep was rude and had no record that flowers were supposed to be delivered! After speaking to the 3rd rep, and being placed on hold for half an hour, I gave up. They wore me down. An effective strategy to not have to actually provide customers with quality products.

Date of experience: May 11, 2022
Rhode Island
2 reviews
0 helpful votes
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Bad weather
February 14, 2021

Ordered Strawberries for Valentine's Day on January 25th. Did a live chat 2 days in a row asking where our shipment was. This person had no info nor had any desire to check any further. Here we sit on Valentine's Day at 8:30PM with no Strawberries and a chat telling me the weather is bad in our area, the weather is perfect, clear skies, clear roads no snow falling. This is the 2nd shipment that was delayed or not delivered, I should have learned. Customer Service is non existent.

Date of experience: February 14, 2021
North Dakota
1 review
4 helpful votes
Follow Kelly F.
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I ordered a gift to be sent almost a week ahead of time and deliver on 5/7 (day before Mother's day) It STILL hasn't been delivered! I would NEVER recommend or use this place again! They are a total Rip-off!
I didnt even want to pick a star for rating but they make you!
0 STARS

Date of experience: May 9, 2016
Texas
2 reviews
1 helpful vote
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GREAT JOB
December 22, 2016

This is my first year ordering from this company. I ordered Christmas Cookies and Chocolate covered pretzel rods. The Christmas cookie baskets were so dang cute and arrived on time and the people that got them loved them. The pretzel rods were fabulous as were the 30 mini Christmas cookies. The mini cookies were just darling and so pretty and not one broken. I would order cookies and pretzels again from this company.

Date of experience: December 22, 2016
California
1 review
1 helpful vote
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Not good anymore
April 22, 2018

We have been huge fans of Shari's Berries. We ordered them for our anniversary. They arrived with the package icepack completed defrosted. I have to wonder if it was just for 'show'. The strawberries were mush inside. They have no flavor. The chocolate part was good, but the delivery and strawberries were not. For $70 including shipping, I expect WOWZA! This was awful. I will not order again, and I will not refer anyone either.

Date of experience: April 22, 2018
Maryland
1 review
1 helpful vote
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We ordered Shari's Berries about three weeks before Easter, with a delivery Tuesday before Good Friday, The berries didn't arrive until Friday and they were spoiled and not
Edible. They said they would replace them by Tuesday and now they are out in transit but will not be there until Thursday. This was an Easter gift. And, since they are to arrive nearly 6 days after they shipped, this perishable product will again not be how they should be.

Date of experience: April 23, 2019
New York
1 review
3 helpful votes
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Horrible
December 15, 2016

The berries look like they were kiked across the room and then packed and kicked again. Soggy gross and unedible. They replaced it with a box that looked worse. Don't waste you money. Wish I could post a picture. It's worse then I can described. But I think I did a good job.

Date of experience: December 15, 2016

Overview

Shari's Berries has a rating of 1.3 stars from 2,108 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 61st among Candy sites.

service
347
value
352
shipping
357
returns
243
quality
322
+544