Bellelily

We purchased a number of small items from this company back Nov. 30 2016 and as of yet have not received them despite having our credit card charged immediately.
Have sent them a number of emails inquiring about what the problem may be but they have ignored all of them despite what they say in their site that all inquiries are handled within 48 hours, 2 months for a simple delivery is unacceptable and from what I have been reading, this is the norm for this company... so stay away and protect your money. You have been warned.

I think the photos online do the clothing more justice than they deserve. I ordered from this company and then immediately read a bunch of bad reviews. But I received all my shirts today, within 2 weeks. I bought 7 shirts and really liked 6 out of the 7. The one shirt just looks extremely cheap and I doubt I'll wear it. Don't expect great quality, but the shirts are all fun and unique and I'll enjoy wearing them for as long as they hold up.

I ordered 4 different items just to see how their clothing was compared to the different reviews I have read. It took about a month to receive the first package but then I started getting them quickly. I am 5'7 about 160 pounds so I am not exactly small. I ordered all XL's and everything fit so nicely! One pair of cotton pants I ordered was a little more fitting than I usually wear but they were still adorable. I will definitely be ordering tons more from them!

The photo of "stained glass birds" is not anything like the plastic I received. Most likely the photo on their site is of something truly stain glass that somebody did a shrink a dink knock off from. Bellelily customer service is non-existent to assist with returns. I will not ever purchase anything from Bellelily again. Below see photo of the online pic, bigger than the woman's hand by 4 vs what arrived (about 1/4 the size and plastic). Sorry I didn't keep the pictures of the unwrapped birds that shows the 1/4 inch thick plastic with decals... if you zoom in, you can see it through the wrapping.

I don't usually like to write poor reviews, but I must warn others about this company. They do not stand behind their products and do not provide a way for customers to return anything if it doesn't fit. I ordered two items. One was defective and the other the wrong size. They asked me for photographs of both which I sent. Then, they refused to refund me for the defective product and told me it would be too expensive to return the top that didn't fit. After writing back-and-forth about 30 times, I gave up and excepted a partial refund. Basically they kept enough of my money to cover their cost of the products and I am stuck having paid for sandals that are two different sizes and a top that doesn't fit and looks terrible on me. I do not recommend this company to anyone.

This is THE WORST online company I have ever bought from! I ordered a shirt and when I received the shirt, there was an obvious misprint. I contacted customer service and their response was, "Sorry, we recommend you keep it." What?! They are not accepting my return buy keep offering me 10% off my next purchase, which I think is crazy, because I'm never ordering from them again. They say their products are guaranteed, but they're really just looking to take your money.

I noticed the last review and suggest you look at Walkers who do similar clothing and returns are free.
I and friends visited Bath and went into the store on Friday, lovely staff at the cafe but not such a pleasant experience in the store, not many staff and the lady who served us was very pushy, obviously very popular but not for me, I do know when things don't look good on me!

I don't have anything good to say about this company. After reading other reviews on how long it would take to deliver I figured oh well I can wait if there good shirts. But I ordered 4 shirts and only one fit properly. I ordered 3 mediums and a large for a gift. The large shirt Is the exact size of the mediums. I contacted the company hoping for a replacement and their reply was they would give me 10% off if I order it again. Um no I'd rather pay triple the cost of the shirt then deal with this company ever again. Do not buy from them!

If you buy from them, you can't return items. They will send you multiple emails about return asking absurd questions like "why you want to return" "waist line and bust size" "pictures" They pretty much send you on a wild goose chase to return. I was getting 1 email from them every 24 hours with another follow up question but never approving a return. I found a number to call them from another review (because they don't list on the site) and the guy said he would call back in 15 minutes once processed. He called back 5 hours later and said "you haven't received your items yet because it's out of stock" I had to remind him the reason I called was to return items and he got frustrated and said "okay, I'll call you back in 30" and I never got a call again. WORST COMPANY! Don't buy unless you are 100% certain you want to keep item. All clothing is very thin and cheap material or itchy.

The ornament looks like someone had it on their tree for a couple of years. It was chipped and the hanging ribbon was frayed. I personally don't want other peoples garbage. The styrofoam it was packed in was nothing but foam pills because the form had fallen apart. This is the last time I will buy from Bellelily. You never get what you pay for. False Advertising

I got everything I ordered in less than a month. I ordered 7 items, they came sporadically but they all came eventually! Everything fits perfectly, except one item (which the website says is one size only) I was able to make it work though! After reading the reviews I kind of freaked out and sent them an email, I got an answer right the way, they were sending me tracking numbers and kept me posted on my items. I'm very happy with the items, the custom service, and the website :)

Honestly, this site is not worth your time or money. The pictures of the products are very misleading. The sizing runs extremely small. I was not able to track my package at all until I contacted customer service. I had no idea the items were being shipped from China so when I figured that out I was already preparing myself for disappointment with the sizing. Once I received my items, as soon as I opened up the package I regretted my decision. The material felt extremely cheap and smelled like a lot of dyes and chemicals. I ordered my items in a size up so they could be a little bit more comfortable but they turned out to be tight. I'm usually a small and I ordered them in a medium and it felt like I had ordered extra small. I should have looked up reviews before ordering because then I would have known to stay away. Cute affordable clothes were too good to be true. I cannot even return the items or exchange them because the company does not allow it.

I ordered 2 bathing suits, 2 sun dresses, 1 tank top, and 2 cover ups from this company. My order took forever to get here! When the stuff finally got here I was so disappointed! The quality of everything is absolutely HORRIBLE! One of the bathing suits looked like it was made by a 10 years old in first year of sewing class! Put it on and it fell apart! One of the dresses were sewn half was inside out! The tank I ordered in a small came and it fit my 210 lb husband! I will NEVER order again! Thank you for wasting my time and money!