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Beds.co.uk has a rating of 3 stars from 829 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention trading standards, phone call and full refund. Beds.co.uk ranks 3rd among Beds sites.
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FOund your company on line and was looking for anew bed for my teenage son. Great price that included mattress and headboard. I ordered on line and phoned a few days after to discuss delivery. Very helpful and driver phoned my mobile to advise actual time.
Took a few minutes to set up and my son is over the moon as he has had same bed (part bunk bed) for past 10 years
I would thoroughly recommend this company
I was very pleased with the service from beds.co.uk. The delivery turnaround was very quick and the delivery man carried the bed upstairs to cater for disability which was greatly appreciated. There were no instructions for the assembly but it was relatively staightforward.
The bed itself is great value for money - really comfortable and it looks good. Would be very happy to recommend the company.
Bought garden furniture due to good price and free delivery. No problem with placing order online and it was delivered as agreed. Driver rang forward with eta which I liked.
Good service, get to choose delivery day/time. Bed was delivered as described. If ive wasted my time reviewing this for £20 I wouldnt be surprised.
Can't praise this company enough. Have now ordered 2 beds from them and each time the service has been excellent. They always answer the telephone promptly, arrange speedy deliveries and the product is well worth the money. Thank you beds.co.uk
Excellent price, fast delivery and love this bed! Good customer service, would definitely recommend
I ordered a double ottoman bed and mattress and was very impressed with not only the cost but the quick and efficient delivery. The bed itself was easy to assemble. I dont expect the mattress to last forever but as a guest bed, I am very happy with my purchase.
Quick delivery easy to put together strong bed brought for my autistic son who was struggling to sleep he now sleeps all night without waking he says its very comfy many thanks will definitely buy from you again for my girls SUPER BED SUPER PRICE *****
Would recommend it to anyone website easy to use it think I'll do some more shopping in there as I moved to a new unfurnished flat
Very happy with my purchase great quality at a low price, delivered on the date agreed and would happily buy from here again
Very good service, delivery on time, all fine. Arrived on time as described Happy Costomer will buy again
I got three beds from Beds.co.uk. Always good quality best price and quick delivery, only downside that it takes long to reach them over the phone
I found the whole experience really easy
Fast delivery.
The bed and Mattress excellent value for money.
Easy to set up.
Very solid bed (Sara Italian)and the 1500 pocket spring mattress is perfect.
Bed seems good quality for the price so good value for money. We managed to put the divan together, this would have been easier with instructions.
Quick and easy to order helpful delivery team and an excellent quality product will certainly recommend this company to family and friends
Great company to work with and with a good product.
I'm an interior designer and I tried few other companies and beds.co.uk it is really good.
Thank you, RR
I purchased a double bed with memory foam mattress. The delivery was quick & efficient. Though we did had problems fixing the base together, but after 1 phone call an email was sent & sorted. It would have been helpful if the instructions were sent with the bed. Felt it was good value for the money I had spent
My experience was very positive. I had a very quick delivery, thought it was good value and am overall happy with my purchase.
Ordered a mattress from beds.co.uk and it was very easy to order online and then select a date for delivery. The mattress arrived on the date agreed and they alerted me to a pm delivery a couple of days in advance.
Very simple efficient service and have had no issues with the product since.
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
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