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Beds.co.uk has a rating of 3 stars from 829 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention trading standards, phone call and full refund. Beds.co.uk ranks 3rd among Beds sites.
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I ordered a king sized bed from beds.co.uk it was a great price and was extremely well made. Ive slept so well since weve had this new bed. Its made from lovely grey fabric and was delivered fast. I havent had a single problem with it and Id recommend it to anyone!
What a bargain. I needed a mattress and I ended up buying a full bed with kingsize mattress. I was surprised how cheap this bed was, saving me £500 buying one elsewhere... and the mattress is super comfy.
Picked a lovely bed on tbe saturday and coukdnt vekieve it was delivered in the monday. Great product... great price... fantastic service
Bought new bed for son excellent help product and delivery
Sales team via phone most helpful as was delivery tram 're ETA of bed
Pleased with product. Fast delivery, good quality bed that is value for money. I would recommend this retailer.
First order from beds.co.uk and very happy with the end to end service. From ordering online, arranging a convenient delivery, to delivery being received and the ease of assembly everything ran super smooth! Great quality double diva, headboard and memory foam mattress... would recommend!
I ordered a matresss from this website. At first I wasn't quite sure what to expect but I called in and spoke to someone. The customer service advisor was really nice and some what helpful but because I could feel or see the tangible product I was still a little aprehensive.
However I decided to order my 1500 Pocket Spring Matress anyway, medium firmness. And it's Perfect it's the right size right firmness and had no weird smell or anything like that.
The only reason this review didn't get 5 stars is because of the delivery. It was straight forward once i emailed to find out what was going on. I had to wait about a week to get my next day delivery sorted and the delivery man was a little on the rude side as well. But other than That great products adorable prices. Would definitely recommend.
Delivery was on top, had a bit of an issue with the delivery man but was eventually sorted.
On putting together the bed there were a few small tears but that was soon sorted.
Absolutely love my bed
Within very little time I found a bed for a descent price along with a mattress and had it on my doorstep no extra charges with in a few days. Saved enough money that i'm going replace another bed in my house in the same month :)
Had two new double matresses from beds.co.uk. Very good value for money. The quality appears to be of a high standard but as I have only had them for for two weeks, I cannot comment on durability.
I ordered a replacement mattress and it was good quality and delivered very quickly. I am very pleased with my purchase.
Both beds were excellent quality - very stable and the materials looked much more upmarket than expected.
The product was exactly what we expected and the delivery was on time and very well effected. We are delighted with our purchase are will be happy to recommend to other potential buyers.
I ordered a double bed and two single beds, I had to cancel only one of the single beds and when they delivered my order I received only a double bed. I called the customer service, they were very efficient and a week later I finally received the single bed. I am really happy with my purchase!
E very good ordered from ipswich beds arrived without headboard, but after speaking to someone there it was arranged and when i got back from work headboard was there waiting-looking to buy a kingsize in the new year
Or a king size bed from beds.co.uk got a delivery time and date and the bed was delivered very easy to put together and of a very high quality would definitely recommend to anyone wanted to buy
Order arrived on time and I received a phone call from delivery driver on the morning of delivery. I had a problem with my order once it arrived but was dealt with quickly and efficiently. Would use again
I ordered a double mattress for me and my partner and i got it delivered within 4 days and used it straight away and both me and my partner slept like a log so good job done and will recommend to family and friends!
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
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