Bead Wax

I placed my order at the end of March 2020. I received e-mails saying my package was shipped never got an email with tracking information. When I emailed bead wax because well they have no customer service number I was told my package got lost in transit ok no problem new package got shipped out on the 4th of June still no email with tracking information still haven't received a package and oh wait it gets better now no ones responding to my emails! Do not buy from this company you will be at a loss email correspondence from May to yesterday below

I ordered a wax warmer and Beads! May 3,2020! Today is August 20,2020! I've still not received my package! Can't get ahold of anyone through customer service! I don't have a order number! Or anything! 102$ just gone!

Same BS happened to me. They took my money, never sent me any product, and have dodged "all" (email address only) contact. I'm shocked at how many reviewers got a response at all. I have gotten no reply to multiple attempts at contact. The website was down for awhile and my emails failed to send, but it is back up now and, I'm sure, collecting more ill-gotten gains. I wish there was something we could do other than telling everyone we know; hopefully karma'll get em in the end.

Conveniently enough the site doesn't allow you to write reviews just read the awesome ones that they received or probably made off. After purchasing a wax machine I had several charges that would found on my credit card that I did not make. I thought it was a coincidence. Moving forward, I had waited a month for my shipment. They had sent several pre written emails "your package is on your way!" and "your shipment has been received!" But when attempting to get in touch with them about my package not showing and not receiving a tracking number they disappeared. Now, 6 weeks and 5 emails later I have nothing. I have disputed the claim but hope that this company burns to the ground. Don't waste your money

If I could leave zero stars I would. I placed an order on April 27th and it is now June 16th. When I inquired about my order a month ago they said they were backordered but would ship my purchase soon. It's been another month and it still hasn't shipped. When I asked for a refund a week ago and every day since I have yet to get a reply. There is also no number to reach this company at. It's a scam to take your money and not give you the product that you purchased. Don't waste your time or money on anything from their website.

I made a purchase in the beginning of April, it is now June, I continued to try to contact the company for my package as I have not received an email to track it. After numerous times of trying to get in touch with them, I received an email from the so called "shipping operating manager" stating that the package was lost, and another was sent out. Continued to wait for the second package, still did not receive a tracking number nor the package. I tried to contact them and now nobody bothers to respond. WORST CUSTOMER SERVICE. They do not want to refund me nor send an actual package. Will be making a police report.

So I like everyone else found this fantastic deal and I had to jump on it. I initially wanted it for my wife as a Mother's Day gift and that day came and went. Here we are 5 weeks later and so far very little communication and the emails I have received are the EXACT same ones that everyone on this site has been sent. What a bunch of crooked A-Holes! Amazon has Bead Wax Kits back in stock and you know with them you can at least speak with someone if there is an issue! Run far away from these jerk offs!

Bead Wax has poor customer service. Their web site makes you think you will get your product in 2-4 days. You get charged immediately, but after 35 days still I have no product. There is no phone number to call to speak with a Bead Wax representative. You get no product tracking number. Email contact just gives you the run around. This is a big scam to avoid based on the fact I am out $81.00 still no product. I can only imagine what refunding would be like if something comes damaged.

Ordered one of the kits with my credit card and never received my order nor could we contact them aside from emails and their so called website. We never received any responses after a 3rd email stating that the orders were behind and they would ship ASAP, yet I received confirmation that courier had picked up the product and it will be out or delivery prior to the email they sent saying they are behind on orders, which was BS! Do not purchase as this company is stealing money from consumers.

I placed an order and I received a confirmation email stating that my item would be shipped in a couple days. I even received another email thanking me for my purchase and I would receive a shipping receipt shortly.
A few weeks later, I tried contacting the company because I was getting worried that I have not received my product or the shipping receipt. I called the number listed and it was invalid. I emailed them and also sent a message with a link on their website and I still have not received any response.
Had I looked them up on IG and FB, I would have seen all the comments of customers that didn't receive their products.
(I called my credit card company to file a complaint)