Same BS happened to me. They took my money, never sent me any product, and have dodged "all" (email address only) contact. I'm shocked at how many reviewers got a response at all. I have gotten no reply to multiple attempts at contact. The website was down for awhile and my emails failed to send, but it is back up now and, I'm sure, collecting more ill-gotten gains. I wish there was something we could do other than telling everyone we know; hopefully karma'll get em in the end.