Beachsissi has a rating of 2.1 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beachsissi most frequently mention customer service, return policy and full refund. Beachsissi ranks 19th among Swimwear sites.
Adoro troppo le loro vestibilità, il materiale è fantastico! Non li cambio più con nessuno! Collezione sempre di tendenza!
Rip off return exchange program. 15 days?! Really?
Clearly based out of China! Keep your money in the US!
The company is so amazing, seriously. The quality is immense and the prices are absolutely incredible.
I ordered 4 suits at the beginning of summer expecting to send a couple of them back depending on fit. It turned out that I wanted to keep 2 and get refunded for the other 2. After reaching out to them they said that processing an actual return/refund would be difficult but they offered any on sale item for free OR 50% a full price item, and I could keep the 2 that I intended to return. Quick email response, very courteous. The suits are great quality.
Excellent quality clothes and great customer service, don't worry and if you have any questions you can email them
Their website states customers can return items, without any problems, within 14 days, only that the customer will be responsible for the shipping fee. You will have to send them an e-mail to receive the return address.
Then they send an e-mail back saying: "We are sorry, we recommend against return. It is a little inconvenient. It is our return policy to offer you to keep the items to sell yourself. We recommend we send you three more items for free or refund you 30 USD."
After thanking them for the offer but kindly refusing and asking again for the return address, they write:
"Yes, you can return, it's just our warehouse is in China. Return takes long time and it could be stuck on customs. We refund full cost only if we receive your return. (Note China has no reliable track&trace) We recommend you to get 3 more items for free or get 30 USD refunded"
I ordered 10 items of which I wanted to return 6 (at 176 USD worth). I was unaware the return (to China) would be such a hassle and I was fully prepared to pay the shipping fee myself. Three more items for free would have a store value of approx. 90 USD. When asked to get that amount reimbursed, I just got a lame same repeat email stating they advise against return shipment, and offer to pay back 30 USD or send 3 items for free.
I am utterly disappointed and hoping that they will change the information about their return policy on their website to be more realistic, honest and transparant:
--> We highly advice our customers against return shipments, and we implore our customers to take note of this before making any purchases. Return shipments are strongly advised against due to it being inconvenient and unreliable to send shipments back to our warehouse in China.
I really love this site, there are a lot of bikinis between you can choose. I bought 2 bikinis and I really love them, they fits perfect to me and the sizes are as described. I really recommend It!
Tiene ropita y bañadores preciosos. No me canso de verla y pedir más y más. Estoy realmente encantada. Os la recomiendo 100%.
I loved both swimwears I got. Nice quality and shape. Too comfortable you should definitely try them
Be very careful ordering through this site. Still have not received my purchase and they are giving me the run around. I will not purchase from here again
Loved the variety of swimsuits to choose from, there are so many patterns and colors! I got two swimsuits from them and they looked true to the photo. Very colorful and true to size.
I had no problem with this brand. The products i received and the shipping time were very good. Good Company
The site is reliable, sells quality and beautiful items, super recommended.
I recommend you visit the site
I wish I had done my homework before ordering from this company. I ordered 3 medium swimsuits, one which fit and two which ran small and did not fit. Found out that if you want to return it, YOU have to pay for shipping back to China ($15 + insurance). I contacted the company and they do not waver from their policy. So I have wasted $60 on swimsuits I can't wear. DO NOT ORDER FROM THIS COMPANY UNLESS YOU ARE CERTAIN YOU WANT TO KEEP THE ITEM!
I order two swimsuits and they are exactly how show the photos.
The material are very good with a nice quality comparate with the swimsuits we see actually.
Very good!
I ordered a bikini and a bathing suit and the quality was excellent as on the website.
Very satisfied and were very friendly.
They are very comfortable and when they arrive at your home they are identical to the photo presented on their page, I am very satisfied with my purchases on their site
Very happy with this brand of swimwear.
The quality of the products is very good, the prices are great and the delivery time is very short.
It will certainly be where I buy all my swimwear.
The bikinis are amazing.
It has been a discovery
I ordered 1 swimsuit to make sure quality and fit were acceptable since I have previously been scanned by other Asian online sites. When the suit arrived, I was very pleased to see the size was very accurate and the quality was amazing. I then ordered 9, yes 9 more suits because I could not make up my mind from the vast choices!
If you need swimsuits, this is your site!
Marcia Gregory
Satisfied Customer
Answer: I did receive my merchandise but I had to return it and I also was not aware it would need to be returned to China! They did offer me a partial refund and I could keep the clothes but that didn't seem right either since I couldn't wear them and it advertised 100% refund return policy. I wish I had known this or read this review before I bought anything from this site because nowhere did it say that would be the circumstances.
Answer: The respond easily via email- will tell you want you want to hear- but you don't ever get your money back.
Answer: Yes. Poor fit and awful fabric. Don't buy, it's a scam.
Answer: I ordered on June 15. I received only 2 of 6 items on july 15th!. I had repeatedly emailed them. I did not get a tracking number for two weeks. I ordered expedited shipping 3-5 days and paid more for shipping. I am not in a formal dispute with this company. I would cancel before they ship you will be stuck with a very poorly made, very poorly sized product.